Change Manager

Job Description

Digital Manufacturing (Digital Manufacturing Division) brings the digital and technology aspects of manufacturing and IT into a single, unified organization – a journey that started in October 2022. Our organization has now evolved from strategizing to realizing value across our digital transformation portfolio, supporting critical business imperatives. The Strategy Realization team within our Digital Manufacturing Division is laser-focused on providing resources and support for our Digital Manufacturing Division to create and execute the digital priorities through tight collaboration and coordination with the Digital Manufacturing Organization (DMO) and Enabling and Value Teams’ leadership. Our cross-functional approach drives the coordination and implementation of Digital Manufacturing Division’s operating model and alignment with the company’s priorities and champions enterprise-wide digital collaboration and innovation.

A core function of Digital Manufacturing Division's Strategy Realization team is Change Management. The Change Management team guides partner and stakeholder engagement to drive cultural, behavioral, and process shifts while promoting and communicating our ways of working. We deploy a change management framework and provide resources and support to plan and implement successful change. We are committed to planning and executing change within Digital Manufacturing Division, in our Manufacturing Division, and beyond as a trusted partner driving the transformation of our Manufacturing Division digital priorities from idea to reality. 

The Associate Director of Change Management is responsible for leading and executing complex, large-scale change management initiatives.  Reporting directly to the Director of Change Management, this role will be assigned to a high-priority, transformational initiative.  The focus will initially be on West Point Modernization and therefore, it is necessary to be present for key stakeholder meetings and coordination.

Key Responsibilities:

• Develop and implement comprehensive change management strategies and plans to maximize stakeholder adoption and minimize resistance for assigned initiatives

• During the discovery and value identification phase, onboard the team, conduct stakeholder mapping, create initial communication materials

• During the value creation and solution implementation phase, conduct impact analysis and change plan development and provide change management materials, facilitate workshops, manage team dynamics, assess readiness, and recognize contributions

• Ensure sponsor alignment and provide regular reporting to leadership teams

• Create and deliver effective communication materials, including walking decks, key messages, FAQs, status updates, newsletter content, sponsor messages, and ad hoc presentations; manage the initiative's SharePoint page and ensure effective information sharing

• Assess training needs, create deployment and learning plans, and support training delivery

• Support the value recognition and value realization phases by documenting lessons learned, measuring adoption, and communicating wins

• Collaborate closely with the Director of Change Management and other stakeholders to ensure successful initiative execution

• Champion the adoption of human-centered design principles and methodologies in change management initiatives

• Serve as a coach and mentor, providing guidance and upskilling colleagues across the organization on change management best practices

• Foster a collaborative and inclusive environment, encouraging cross-functional teamwork and knowledge-sharing

• Build and maintain strong relationships with senior leaders, acting as a trusted advisor and partner in driving organizational transformation

Required Experience and Skills:

• Bachelor's degree in a relevant field (e.g., Business Administration, Organizational Development, Psychology)

• Minimum of 7-10 years of experience in change management or related fields

• Proven track record of leading complex change initiatives and driving cultural transformation

• Excellent communication, facilitation, and stakeholder management skills

• Strong analytical and problem-solving abilities

• Proficiency in change management methodologies and tools

Preferred Experience and Skills:

• Exceptional facilitation and communication skills, with the ability to effectively engage diverse stakeholders and drive alignment

• Passion for continuous learning and personal growth, embracing new ideas and approaches to enhance change management practices

• Collaborative and inclusive leadership style, empowering team members and fostering a culture of trust and respect

• Resilient and adaptable, able to thrive in a fast-paced, dynamic environment while maintaining composure under pressure

• Innovative and creative problem-solver with a human-centered approach to addressing challenges and identifying opportunities

• Commitment to delivering high-quality, value-generating support

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$126,500.00 - $199,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Adaptability, Adaptability, Business Administration, Business Case Development, Change Management, Communication, Communication Strategy Development, Cross-Functional Teamwork, Data Analysis Tools, Digital Manufacturing, Digital Transformation, Financial Management, Human-Centered Design, Inclusive Leadership, Lean Manufacturing, Management Process, Managing Workshops, Operations Management, Organizational Development (OD), Pharmaceutical Industry, Process Improvements, Project Management, Results-Oriented, Six Sigma, Solution Implementation {+ 5 more}

 Preferred Skills:

Job Posting End Date:

08/13/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.