Membership Network Engagement Manager

About The Org

Move For Hunger is a national nonprofit that mobilizes transportation networks to deliver surplus food to communities in need. Operating fully remote, we’ve built a diverse, passionate, and creative team that works collaboratively to fight hunger and reduce food waste across the U.S.

Since 2009, we’ve partnered with 1,200+ moving companies, 600,000+ apartment units, and a growing network of farmers, distributors, CPG brands, and logistics companies. Together, we’ve delivered more than 60 million pounds of food—providing over 50 million meals to those who need them most.

We’re fun, innovative, and impact-driven—and we’re looking for a Network Engagement Manager to strengthen relationships, inspire action, and help our partners make a bigger impact in the fight against hunger.

Position Overview:

The Network Engagement Manager will lead retention, onboarding, and engagement efforts across our multifamily and transportation networks. This role is critical in ensuring partners feel supported, valued, and empowered to maximize their participation in Move For Hunger’s mission.

With authority to shape the network engagement experience, this position will design training, build resources, and develop strategies that foster long-term, meaningful connections. The ideal candidate is a proactive relationship-builder with a background in engagement, program management, or business development—and a passion for social impact.

Key Responsibilities:

Engagement & Retention

• Develop and implement strategies to strengthen network engagement and retention.
• Build and nurture strong relationships with property management companies, moving companies, and other partners.
• Lead onboarding to ensure new partners are well-integrated and actively engaged.
• Maintain consistent touchpoints (emails, calls, virtual meetings) to drive satisfaction and participation.
• Track engagement activities and progress in Salesforce; provide monthly and annual reporting.
• Share impact reports that highlight partner contributions and overall network success.

Training & Support

• Design and deliver partner training using best practices in adult learning.
• Provide ongoing support, troubleshooting challenges and celebrating successes.
• Build and maintain a resource library (guides, toolkits, templates, etc.) to enhance partner participation.

Program Management

• Manage onboarding, engagement, and retention processes for both multifamily and transportation programs.
• Track and analyze data to identify trends, gaps, and opportunities for improvement.
• Collaborate with Marketing/Comms on campaigns, materials, and stories that showcase partner impact.
• Maintain dashboards and reporting for mover and multifamily programs.

Industry Engagement

• Represent Move For Hunger at industry conferences, trade shows, and virtual events.
• Build relationships with associations and industry leaders to increase visibility and credibility.
• Monitor industry trends and adapt engagement strategies accordingly.

General

• Coordinate webinars, events, and other activities to increase visibility and generate leads.
• Collaborate across Development, Marketing, and Programs to align partner engagement with organizational goals.
• Support team projects as needed and help manage interns/volunteers.
• Travel 30–40% for events and conferences (with seasonal peaks).

Who You Are

• 3+ years of experience in member engagement, program management, or business development.
• Self-starter with the ability to work independently and take initiative.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Excellent communicator with strong written, verbal, and presentation skills.
• Comfortable using Salesforce (or similar CRM) for tracking and reporting.
• Passionate about social impact and motivated to help fight hunger.
• Flexible and comfortable with regular travel.

Preferred Qualifications

• Experience in the nonprofit sector, trade associations, multifamily housing, or transportation.
• Familiarity with partner/member retention strategies.
• Creative problem-solver who enjoys optimizing processes and improving systems.

Working Conditions

• Remote, Monday–Friday (9am–5pm ET), with flexibility for occasional evenings/weekends.
• Regular travel to conferences and partner events (30–40%).
• Prolonged periods of computer work; occasional lifting of 25–50 lbs during events.

Compensation & Benefits

• Salary: $55,000
• Health, dental, vision, and life insurance
• Voluntary benefits (supplemental life, AD&D, hospital & critical illness care, etc.)
• 401(k) with 2% match + Roth IRA option
• Annual professional development stipend
• Open vacation / robust sick & safe leave policy
• Technology package (laptop, monitor, and optional equipment)

Commitment to Diversity

Move For Hunger is an equal-opportunity employer committed to building a team that celebrates diversity and fosters inclusion. We encourage applicants of all backgrounds, identities, and experiences to apply. We do not discriminate on the basis of ancestry, age, appearance, color, gender identity and/or expression genetics, family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.