Social Media Senior Associate

About Minted:

Minted is a design marketplace, connecting customers with the world’s best artists to create unique, high-quality products. We are building a small, fast-moving 0-to-1 team to leverage AI and early-stage startup approaches to develop and ship innovative experiences across all product surfaces.

• Community Management & Moderation (45%)
• Show a deep understanding of social media behaviors, cultural trends, and audience engagement tactics
• Participate in social conversations, leveraging community insights to enhance brand engagement
• Be skilled in crisis management and reputation management, responding to audience inquiries, comments, and concerns swiftly and strategically
• Community Strategy and Content (45%)
• Have an ability to interpret social insights and pivot strategies to align with platform trends.
• Be proficient at social listening, proactively identifying trends, customer feedback, and engagement opportunities
• Work cross-functionally to align organic social strategies with influencer, paid, and brand marketing initiatives
• Edit organic and paid still and video content to produce dynamic, engaging assets that drive engagement and sales
• Execute, manage, and grow our UGC Creator program and associated budget, producing assets at low cost for brand, organic, and paid social usage
• Strategy and Growth (10%)
• Execute paid social reach campaigns to aid in the growth of the account and performance of content

• 3-5 years of experience in social media management, with a background in community engagement, content creation, and execution
• Keen eye for aesthetics
• Familiarity with Minted’s brand ethos and an understanding of the independent artist marketplace
• Proven hands-on execution in social media strategies, content creation, and community management, capable of delivering results from day one
• Excellent verbal, written, and presentation skills to communicate strategies and insights clearly

• Able to lead community engagement efforts, ensuring a consistent and authentic brand voice across social platforms
• Balancing day-to-day execution (70%) with community strategy development (30%), making data-driven recommendations to optimize performance
• San Francisco-based and available for in-office min 3 days weekly

Compensation: 

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment at Minted. The upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 0: San Francisco, CA In-Office - $34/hr - $45/hr

Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organizational needs.

DISCLAIMER: 

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions: 

We use AI-powered tools, including Brainner AI, to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.