Chief Fiduciary Officer

Overview

Small enough to care. Big enough to deliver.

This role serves as a critical leadership position within the Private Wealth Department including the direct supervision of key positions and the indirect supervision of assigned Fiduciary Officers, Admins, and Support staff. This includes the fiduciary management and oversight of administration of Trust Services throughout the department footprint, as well as a visible leadership role within the community where the incumbent’s primary office is located. This position is a member of the department’s leadership team and works collaboratively with other department leaders to produce good financial results while maintaining appropriate risk management oversight.

Responsibilities

Private Wealth Management Responsibilities

• Provides leadership and guidance related to the fiduciary administration oversight of Trust Services which includes the following:
  • Oversight on all Fiduciary (Trust) matters for Private Wealth.
  • Oversight for all operational functions in Private Wealth in conjunction with the Director, Private Wealth.
  • Direct management responsibility for key positions within the fiduciary and operations group;
  • Ensures compliance with industry best practices and regulatory exams;
  • Ensures continued improvements in best practices;
  • Provides specialized Trust service and assistance, answer questions, resolves complaints, etc.;
  • Develops and produces customer correspondence and follow-up calls;
  • Communicates effectively to make sure the team is aware of and on top of changes within the department and more broadly within the industry;
  • Helps oversee Trust Policy enhancements and follow-through;
  • Helps develop leadership and strategy within the team.
• Serves as Chair for Trust Administrative Committee.
• Sits on Trust and Trust Investment Committees.

Relationship Development

• Manages a small book of business within the department.
• Promotes and sells new business through proactive development of products and relationships with assigned accounts and target markets for Trust.
• Aids in the development of enhancements which increase the sales staff's ability to deliver service and bring in additional business to the Trust division.
• Establishes and maintains relationships with key community contacts which enhance business development for the company with a specific focus on Trust.
• Participates in sales meetings, identification of customers and prospects, business development calls, referrals, tracking, submittal of reports, etc.
• Participates in Trust relationship efforts and account management.
• Refers business to other departments outside of own expertise: home mortgage, investment services, and commercial banking.
• Participates in community activities and assumes leadership roles where appropriate.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of post high school education and related work experience. 
• Juris doctor (J.D.) degree preferred but not required
• In addition to education in the field of business, a minimum of 15+ years of related fiduciary/trust services work experience is required or a combination of education and experience.
• Banking or financial experience is preferred.

Created By : Compensation Range

The Perks!

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more

• 100% vested 401(k) Retirement Plan with 6% company match

• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve.

Let's build something great, together.