Quality Assurance and Engineering Lead

Description

Living the vision of "Advancing the business of healthcare today for a better tomorrow," Medical Group Management Association (MGMA) works to perpetuate success throughout the healthcare industry as the premier association for professionals who lead medical practices. Since 1926, through data, people, insights, and advocacy, MGMA empowers medical group practices to innovate and create meaningful change in healthcare. We believe the future is what you make it, and we’re here to support the people who are ready to make the world a better place. Tomorrow will be remarkable because MGMA is here to help.

The Medical Group Management Association (MGMA is looking for a Quality Assurance and Engineering Lead to join our Denver/hybrid team.

The QE Lead is responsible for overseeing the development, implementation, and continuous improvement of quality engineering and assurance practices within the organization. This individual will not only lead the QE capability for the organization but also actively contribute to creating and optimizing quality processes, frameworks, and pipelines. As the leader of these disciplines, the QE Lead will ensure the effective execution of testing procedures, the establishment of best practices, and the successful delivery of high-quality software products. The role also involves overseeing the work of contract QE professionals to maintain high standards of quality and consistency across projects. 

This position requires a blend of technical skills in both Quality Engineering and Quality Assurance, with a focus on hands-on testing and leadership. The QE Lead will be expected to balance both the tactical and strategic aspects of quality management and lead the team toward achieving high standards of software quality.

Requirements

  Essential Functions:

• In collaboration with the Director of Engineering and Architecture, manage the overall strategy for quality engineering and quality assurance processes within the organization, ensuring alignment with project objectives, timelines, and industry standards.
• Design, develop, and implement automated testing pipelines that integrate seamlessly into the development lifecycle, ensuring continuous integration and continuous delivery (CI/CD) of quality code.
• Create, document, and communicate standard QE processes and methodologies that ensure consistent, high-quality development practices across teams.
• Perform hands-on testing activities, including test case creation, execution of test scenarios, and reporting, to directly contribute to ensuring product quality.
• Guide contract QE professionals to ensure quality standards are met, reviewing and approving their work, providing feedback, and addressing any concerns.
• Work closely with developers, product managers, and other stakeholders to define test plans, review test results, and drive decisions that improve overall quality.
• Establish and track key quality metrics, analyzing trends to proactively identify areas for improvement in both processes and products.
• Promote a culture of continuous improvement in testing, quality assurance, and quality engineering practices, ensuring that the team remains on the cutting edge of industry standards and tools.
• Mentor team members, share knowledge of testing methodologies, tools, and best practices, and foster a collaborative and high-performing environment.
• Other duties as required and necessary to ensure the success of the organization.

Knowledge, skills, and abilities

• Proficient in developing, maintaining, and optimizing automated QE pipelines, CI/CD frameworks, and test automation tools (e.g., Selenium, Jenkins, GitLab CI, etc.).
• In-depth understanding of various QA methodologies, including manual testing, automation testing, regression testing, load testing, and performance testing.
• Ability to create detailed, reusable, and effective test cases, ensuring thorough test coverage for all aspects of the software
• Experience in creating and documenting processes and workflows that drive quality improvements and streamline testing procedures.
• Ability to provide leadership without formal authority, effectively guiding and mentoring team members and contract QE professionals, ensuring the successful execution of quality assurance strategies.
• Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams, including developers, product owners, and external contractors.
• Ability to identify problems, prioritize tasks, and work independently or with the team to drive solutions in a fast-paced environment.
• High attention to detail, ensuring thoroughness and accuracy in testing and documentation.
• Able to manage time effectively, prioritize tasks, and oversee multiple QE projects simultaneously while meeting deadlines.

Education

• Bachelor’s degree required, preferably in Computer Science, Engineering, Information Systems or a related field required. 

Experience

• At least 5 years of experience in Quality Engineering and Quality Assurance, with a proven track record of leading teams and managing quality processes required.
• Experience with test automation frameworks, CI/CD tools, and cloud platforms required.
• Advanced certifications in QA or QE preferred (e.g., ISTQB, Certified Agile Tester, etc.).

Additional Requirements/Licenses/Certifications

• Must have reliable transportation.
• Must have a valid driver’s license.

A combination of experience and education will be considered in lieu of education and experience requirements. 

Working environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is generally performed in an indoor, professional office environment. 
• Will need to attend conferences and MGMA events in various locations around the United States on a regular basis.   
• This role routinely uses standard office equipment such as computers, phones, photocopiers, fax machines, and scanners.
• Regular, predictable attendance is required.

Physical Activities 

The physical demands described here are representative of those that must be met by employees in this role, to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employee is regularly required to successfully interact and accurately exchange information using the following suite of verbal and non-verbal communication skills critical to expressing oneself and conducting professional interactions on behalf of the business: 

• Ability to read, write, edit 
• Ability to converse, discuss, convey 
• Also includes interactive engagement with software applications, computer graphics, and the ability to conduct internet research. 

While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following observational abilities: 

• Ability to perceive, identify, recognize 
• Ability to detect, determine, discern, judge 
• Ability to assess, estimate, compare 

This is a largely sedentary role, so employee must be able to remain in a sedentary position while focusing for extended periods of time throughout the workday. Position also requires occasional movement inside the office to access file cabinets, printers, etc. While performing the duties of this job, employee is regularly required to successfully navigate scenarios requiring the following operational abilities: 

• Ability to operate PC/keyboard and other office productivity equipment 
• Ability to position self to traverse/navigate around typical office setting 
• Ability pull/push, lift, open/close, grasp/manipulate, transport up to 10 lbs.

Why Work for Us 

MGMA prides itself on providing team members from all walks of life with an inclusive work environment and comprehensive benefits package, including medical, dental, and vision coverage, life insurance, and both short- and long-term disability. We invest in our employees' growth with a 401(k) plan featuring company match, profit-sharing, and professional development opportunities. We prioritize work-life balance through a hybrid work schedule, an employee assistance program, and a generous time off package, which includes three weeks of vacation, 80 hours of sick time, and 11 paid holidays. From a flexible spending account and on-site fitness center to volunteer opportunities and tuition assistance, MGMA is committed to giving employees a well-rounded and gratifying employment experience.  

We are an equal opportunity employer. All applicants shall be considered according to their individual qualifications, abilities, experience, and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status, or any other basis protected by applicable law.  

MGMA does not engage in immigration sponsorship. 

The application deadline is August 4, 2025. This may be extended in the event additional time is necessary to receive a sufficient number of qualified candidates. The approximate salary range for this position is $93,000 - $120,000, depending on the skills, education, and experience of the candidate.