PROJECT BUSINESS ANALYST

Min

Max

Overview

Gathers insight into business operations and explores the existing business environment to identify gaps that impede reaching the desired results. Develops action plans and measures customer satisfaction of implemented products or solutions for the Health System. Researches and documents new project proposals. Performs project quality assurance reviews in support of the Project Governance process.

Qualifications

Minimum Qualifications:Education:• Bachelor’s degree in Business, Education, Computer Science, Project Management, Organization Development or related field required. In lieu of degree, three years’ related experience will be considered.

Licensure/Certification/Registry:• Certified Project Business Analysis PBA or Certified Associate Project Management (CAPM) required or completion within one year of hire.• Lean Six Sigma Green Belt certification preferred.Experience:• Minimum of 2 years relevant experience occurring in business domain or industry required• Proficiency in Microsoft Office products including Word, Excel, PowerPoint Visio, Outlook and Microsoft Project preferred• Experience in analyst or documentation role preferred • Experience with software design, analysis or process improvement preferred Other Knowledge/Skills/Abilities: • Achievement Orientation: A concern for surpassing standards of excellence. Standards may involve past performance (striving for improvement); objective measures (results orientation); outperforming others (competitiveness); challenging goals, or redefining the nature of the standards themselves (innovation). • Analytical Thinking: Developing a deeper understanding of a situation, issue or problem by breaking it down or tracing its implications step-by-step. It includes organizing the parts of a situation, issue or problem systematically; making systematic comparisons of different feature or aspects; setting priorities on a rational basis; and identifying time sequences, casual relationships, or if-then relationships. • Collaboration: Ability to work cooperatively and inclusively with other individuals and/or teams not formally lead; working together as opposed to working separately or competitively. • Communication: Ability to use written and spoken communication in formal and informal situations to convey meaning, build shared understanding, and productively move agendas forward. • Initiative: Ability to identify a problem, obstacle or opportunity and then take action in light of identification to address current or future problems or opportunities. Initiative emphasizes proactively doing things and no simply thinking about future actions. • Process and Quality Management: Ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design. • Project Management: Ability to plan, execute and oversee Tier One projects involving significant resources, scope and impact. Ability to assist with documentation and/or testing for Tier Two and Tier Three projects. Ability to coordinate processes related to project management activities including creating project documentation and schedule, directing and managing project work, monitoring and controlling project activities and value and conducting thorough closure and handoff operations.

Responsibilities

Principal Duties & Responsibilities:

1. Ensure fulfillment of mission and progress towards vision. Exhibit behaviors consistent with MHS values, and ensure strategic plan is cascaded throughout the organization to achieve desired business outcomes.

2. Coordinates projects for the PMO and IMO; ensures initiatives are strategically focused on standardization or centralization of MHS functions or functional areas. Ensures project KPI’s are consistently met and project business case and requirements are documented to a consistent level of quality.

3. Identifies opportunities for improvement to existing project management methods. As necessary, collaborates with Quality, Decision Sciences, Innovation, and/or Transformation Division colleagues to enhance project outcomes.

4. Continuously identify, monitor, and advise System Director, Integration and Project Management on PMO project risks. Collaborate with System Director, Integration and Project Management to prepare risk mitigation plans and other documentation as required.

5. Effectively manages large and small-scale projects. Exercises good project management discipline and rigor in managing tasks, deliverables and needed resources. Completes projects within prescribed timeline and budget. Ensures all scope changes are evaluated, communicated and approved by the appropriate parties prior to implementation. Evaluates implementations and makes adjustments accordingly.

6. Supports a culture within MHS that enables structured approaches to project-related decision-making and prioritization of strategic initiatives.

7. Applies a governance framework for decision making to monitor and control the lifecycle of projects in the areas of meetings, reporting, risk and issue management, assurance, and project management control processes.

8. Supports the PMO by performing ongoing quality assurance to ensure accuracy and consistency of output in the system.

9. Supports business stakeholders by coordinating the extraction and interpretation of data from various sources to understand the current situation and how it will change with project implementation to help ensure successful projects.

10. Manages large amounts of sensitive, confidential information concerning personnel, financial, strategic, and business information contained in minutes, letters and other documents, as well as through meetings, discussions and interventions.

11. Develops productive relationships in order to build trust and foster collaboration and communication with the System Leadership team, MHS leaders and colleagues to aid MHS goal and objective accomplishment.

12. Evaluates effectiveness of offerings and services and makes adjustments accordingly. Reports and analyzes metrics in order to understand utilization, impact and improvement opportunities.

13. Maintains professional growth and development through continuing education, seminars, workshops and professional affiliations.

14. Perform other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.