IT Sr. Business Analyst

Company Profile

** We are currently offering remote work options for individuals based in Idaho or Utah **

This high impact position will play a critical role with global innovation and expansion of our IT platforms and services for our global customer base. As one of N. America's largest ecommerce companies we are constantly striving to delight our customers with world-class shopping experience. If you are looking for a high-impact and visible role with global reach - keep reading!

Overview

A Business Analyst II helps implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. They will collaboratively work with the Product Management group, user experience/design group, sales, business development, Digital Marketing, customer care and technical development. Must be able to balance small scale urgent tasks with innovative digital improvements and to enhance Melaleuca's Digital effectiveness and overall user experience.

Responsibilities

• Provide analysis for new features or functions and bugs for IT products
• Elicit requirements from business units
• Work with the Product owners and Technical teams to develop solutions to solve business problems
• Author requirement specification documents that provide detailed and clear direction for development, operations, and quality assurance teams to follow
• Simplify and communicate business requirements to all levels of the organization
• Define, implement, evaluate, and refine product training materials
• Provide expert-level support for IT Products

Qualifications

• Bachelor's degree required in Business, Information Systems, or other related field.
• 5+ years of business analysis, project management, or product management experience required.
• A proven track record of successful product implementation and an understanding of product lifecycle management.
• Direct experience in ecommerce or enterprise software, preferably in business analysis, product management.
• Results-oriented. Attention to detail in interpreting stakeholder inputs and translating their needs into an actionable product road-map.
• Written and verbal communication skills are critical.
• Experience analyzing and interpreting consumer and customer insights.
• Ability to translate qualitative and quantitative data into desirable product features and capabilities.
• Experience leading or working in cross functional teams formed to produce a web-based business solution

Just as important as your experience and skills will be the following characteristics and competencies:

• A collaborative approach and willingness to engage in an environment of active idea sharing
• Sharp organizational skills and the ability to multi-task in a fast paced environment
• The ability to produce consistent quality under deadline pressure while paying careful attention to detail
• Self-motivation and a strong sense of ownership and accountability
• Ability to handle confidential information

Why Melaleuca

Great culture—Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation—in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.