Lead Product Manager - Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager - Technical

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Mastercard Operations Automation team is looking for a Lead Product Manager-Technical to drive our infrastructure delivery strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
This team leads the way to deliver operations automation and enables engineers and operations to deliver innovative payment solutions for hundreds of millions of customers. We do this by building and operating a holistic set of services and tooling focusing on:

Infrastructure self-service automation
Relentlessly automating the foundations for building our new infrastructure environments
Cloud agnostic Declarative provisioning of infrastructure and application resources

Our services enable engineers to focus on delivering business value from ideation to market. The ideal candidate will help improve and standardize Mastercard infrastructure automation experience. Operations Automation is reshaping the future of infrastructure delivery at Mastercard, and we are looking for passionate Product Managers like you to help us deliver our commitments.

Role
• We are seeking seasoned Product Management professionals to help build towards the future.
• PM-T roles are technical and work closely with cross-functional teams to define business requirements, specifications, user experience, and API strategy for platform components.
• Using the Working Backwards process, PM-Ts clarify concepts and define what will be built.
• Responsibilities include breaking down requirements into epics, features, and user stories, prioritizing the backlog, and setting acceptance criteria.
• PM-Ts focus on long-term domain expertise, supporting engineering with a clear backlog and encouraging re-use of platform building blocks.
• They continuously innovate for both internal and external customers, defining new capabilities and integrating them into the platform ecosystem.
• PM-Ts also identify commercialization opportunities and share ideas with product development teams for further exploration.

All About You
We’re seeking individuals with a strong track record who:
• Foster a culture of experimentation and innovation to solve key customer challenges.
• Manage product backlogs and roadmaps, ensuring clear priorities and alignment.
• Drive customer adoption and engagement through strategic product development.
• Operate independently and deliver results with minimal oversight.
• Define and build scalable, cloud-native software platforms.
• Leverage data-driven decision-making and continuous improvement practices.
• Collaborate effectively across business, engineering, and design teams to drive product decisions.
• Apply agile delivery methodologies such as Scrum or Kanban.
• Communicate clearly and persuasively with executives, peers, and technical teams.
• Bonus: Bring expertise in IaaS, PaaS, serverless technologies, CI/CD, NoSQL, microservices APIs, and distributed systems in a DevOps model.

#LI-FT1

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $143,000 - $228,000 USD