Manager, Growth Strategy, Provider Ops

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

ABOUT THE ROLE

Lyra is looking for a Growth Strategy Manager for our Lyra Care clinical programs to help drive long term growth strategy. The ideal candidate is a strong communicator and strategic problem solver that can break down ambiguous growth challenges into actionable, data-driven solutions, and is passionate about using technology to drive process efficiencies.

• Serve as key strategic advisor to operations leadership on program growth strategy by owning forecast models and additional analyses
• Own and drive overall strategy on how we forecast demand and subsequently build provider supply to support our ambitious growth targets
• Partner cross-functionally with our Operations, GTM, and Product teams to identify and understand trends in how clients get to care
• Obsess over how programs are performing against forecast and why, and incorporate learnings to project forward-looking program health 
• Track overall program metrics and effectively report out on program health to executive audiences
• Explore and scope new metrics to help further improve forecast models / tools and ability to project future growth
• Drive cross-functional partnership with finance & operations teams to support long-term planning 
• Lead special projects end-to-end to inform longer-term growth strategy across Lyra Care clinical programs
• Identify opportunities and drive initiatives to improve forecasting and planning processes through automation and technology

• 8+ years experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience a plus, but not required
• Highly organized and detail oriented self-starter; able to multitask and prioritize in a dynamic environment
• Strategic problem solver with the ability to structure ambiguous and complex problems 
• Strong quantitative analytical skills (Excel/Google sheets/SQL a must); experience with forecasting/ financial modeling nice to have
• Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
• Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
• Passion for expanding access to high-quality mental health care
• Experience with process automation or using technology to drive operational efficiencies; preferred but not required
• MBA preferred but not required

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice."