Sr. Product Designer

Lingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.

Purpose: The Product Designer will primarily focus on a new self-service portal, with the goal of creating intuitive and efficient experiences that support our customers. In addition to this core project, you’ll also contribute to improving internal systems, including CRM, ERP, and medical billing systems. This role requires strong expertise in information architecture and UX design for complex systems and is critical in making internal workflows more intuitive, efficient, and scalable. You’ll collaborate closely with developers and internal stakeholders to translate user needs into elegant functional experiences and help evolve our internal design systems to support enterprise-scale solutions.  

Essential Duties & Responsibilities  

• Lead information architecture and UX design for complex system workflows to improve usability, efficiency, and scalability. 
• Design simple, intuitive, and consistent experiences across web and mobile platforms.  
• Collaborate with internal stakeholders to understand employee needs, pain points, and areas of opportunity across internal systems.  
• Conduct user research and usability testing with internal teams to guide improvements and enhancements.  
• Create wireframes, mockups, and prototypes that clearly communicate design ideas and system improvements.  
• Maintain and evolve a scalable internal design system to ensure consistency across internal platforms.  
• Work closely with developers to ensure design accuracy and adherence to accessibility standards.  
• Support internal adoption of new tools or system updates by designing intuitive onboarding flows and documentation.  
• Stay informed on enterprise UX trends, information architecture methodologies, internal system design best practices, and cross-platform consistency.  

Education & Experience  

• 4-6 years' experience in the following areas: 
• Portfolio showcasing professional UI/UX design, preferably with experience designing internal systems and enterprise tools.  
• Proficient in Figma or similar design tools; familiarity with HTML/CSS is a plus.  
• Strong knowledge of accessibility principles (WCAG 2.1+); experience designing inclusive interfaces preferred.  
• Experience working in agile, cross-functional teams.  
• Excellent communication, collaboration, and problem-solving skills.  
• Strong time management and attention to detail; self-starter who takes ownership.  
• Bachelor’s degree in HCI, Interaction Design, or related field preferred; equivalent practical experience also considered.  

Work Environment & Physical Demands  

The Sr. Product Designer primarily works remotely and is expected to maintain a safe, productive work environment with secure internet access.  The ability to operate a computer with or without reasonable accommodation is required.     

Travel  

This is a fully remote role within the U.S., with occasional travel (1–2 times/year) to company events or user testing sessions (4–6 times/year, preferred).    

Accommodations  

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Lingraphica and Pay Transparency  

At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $91,000 and $107,000 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 

• Paid Time Off (sick, personal, and vacation) 
• Paid Company Holidays 
• 401(k) Retirement Plan and Contribution 
• Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options 
• Employer Paid Life Insurance  
• Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance 
• Stipends for health and wellness, home office setup and professional development  
• Paid Family Leave 
• Annual bonus program 
• Annual merit increases 
• Year-Round Flex Friday’s 
• Discounts on travel, entertainment, home/pet/car insurance 

To learn more about Lingraphica, visit: www.lingraphica.com! To learn more about our benefits offerings, click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.