FBS Lead UX Designer
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and collaborative work environment
- Leaders with deep market knowledge and strategic vision
We count on you for:
- Driving the strategic UX vision within assigned projects or workstreams, ensuring alignment with business objectives and user needs.
- Leading research activities to generate insights that inform problem definition, opportunity framing, and design direction.
- Creating sophisticated design concepts and high-fidelity deliverables, including wireframes, prototypes, and specifications.
- Collaborating with cross-functional partners to align priorities, clarify requirements, and influence roadmaps within project domains.
- Leading design critiques, workshops, and collaborative sessions to drive clarity, foster alignment, and resolve complex challenges.
- Managing dependencies, addressing edge cases, and ensuring scalability and feasibility across design solutions.
- Contributing to the evolution and maintenance of design systems to promote consistency and quality.
- Evaluating and refining designs through user testing, performance data, and iteration post-launch.
- Mentoring designers and contributing to team development, coaching best practices, and providing clear feedback.
- Advocating for user-centered design through strong storytelling, influencing stakeholders across disciplines.
- Connecting design work to measurable outcomes through thoughtful evaluation and alignment with project goals.
- Bachelor's Degree in Computer Science or related field
- Advanced expertise in UX design, interaction design, research methods, and design systems.
- Insurance background required
- Proven experience driving UX strategy and vision within complex projects or programs.
- Strong leadership skills with the ability to influence cross-functional teams and senior stakeholders.
- Ability to operate confidently within ambiguity and bring clarity to complex problem spaces.
- Deep knowledge of user-centered research methods and their application to both strategy and execution.
- Proficiency with design and prototyping tools (e.g., Figma) and research platforms.
- Strong time management, organizational, and communication skills.
- Familiarity with agile development and cross-functional collaboration.
- Demonstrated ability to mentor and coach others in UX best practices.
- Experience in B2B, enterprise software, or SaaS environments.
This position comes with competitive compensation and benefits package:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
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