Director, eCommerce Technology

You are the quiet architect of delight. You build and fine-tune the invisible systems that make an online shopping experience feel effortless. While customers see beautiful images, smooth checkouts, and personalized recommendations, you see data flows, integrations, and code—each one an opportunity to remove friction and create clarity.

You connect platforms, automate processes, and ensure every click leads somewhere meaningful. You thrive on solving puzzles, collaborating with creative teams, and translating technical complexity into human simplicity. Whether optimizing site speed, syncing inventory in real-time, or safeguarding data, your expertise ensures shoppers can focus on what matters most—finding something they love.

You’re the bridge between creativity and code, the calm in the chaos, the reason customers leave the site feeling good. You’re not just building technology—you’re building trust, simplicity, and happiness.

Because at Life is Good, optimism isn’t just what we say—it’s what you build.

As the leader of our eCommerce technology team, you'll have the opportunity to shape the future of online retail, leveraging innovative technologies and strategies. If you're passionate about eCommerce, technology, and making a meaningful impact, we want to hear from you. Check this list:

REQUIRED EXPERIENCE

• You have a BS in Computer Science or equivalent work experience
• You have at least 7 years architecting enterprise eCommerce/mobile sites with emphasis on responsive design, site speed and performance
• You have at least 5 years developing content management systems and full-stack development
• You possess deep knowledge of the Shopify ecosystem, including front-end languages (HTML, CSS, JavaScript), back-end languages (Liquid, Ruby on Rails), and API integration best practices.  Proficiency with C# is a must
• You have Amazon Web Services experience: Redshift, RDS database, EC2, Cloud formation, Virtual private cloud, Lambda, API gateway and S3
• You have experience building and implementing PIM systems for large, complex catalogs (>10k products), showcasing success in improving data quality and efficiency
• You are proficient in database management, ETL processes, and report generation
• You have experience crafting web development roadmaps, considering technical dept, dependencies, feasibility, and resource constraints, aligned with business goals
• You prioritize like a pro, ensuring value through dynamic backlog management
• You have exposure to or direct experience with Shopify Plus
• You have experience working in a fast-paced, agile/Scrum eCommerce environment

IMPORTANT DETAILS

• This role is hybrid and you'll be working with our team in Boston on Wednesdays and Thursdays.
• This application requires a significant commitment to answering specific questions. You may want to compose your answers outside of this app and paste them once you're satisfied with your composition, spelling, grammar, and tone. We can't consider incomplete applications.
• Our market-based compensation strategy determines base pay for our jobs. You can use any of the publicly available tools to predict what you might earn here. All permanent roles are eligible for an annual bonus based on company performance, to which you will make a significant contribution.
• Everyone who applies will get a response from a human. Although we love and use AI regularly, you're about to put a lot of heart and skill into this application and deserve a human response. You'll get one. If you don't answer the questions or meet the requirements below, you'll get a swift and kind rejection.

Pay Transparency:
We post our jobs on a collection of sites. Not all of them portray accurate information about our compensation ranges. For years, we've used a market-based approach to determine starting pay for all roles at Life is Good. We encourage you to explore reputable salary calculators like Salary.com or PayScale and, using accurate data for the apparel industry, this job (from the job description), our company size (under 300 people), location (Boston), and the required experience for this role (10 years or less), you will see the pay range for this role.

Ready to learn more about the job? Read on...:

YOUR OBJECTIVE

As the Director of eCommerce Technology, you will be responsible for developing and executing our technology strategy, with a specific focus on leading a major platform migration to Shopify Plus.  You will play a pivotal role in driving digital transformation, ensuring high-performing systems, and maximizing the value of technology for the business.

YOUR JOB

A tech-savvy powerhouse: Possessing a deep understanding of eCommerce platforms and data management best practices

The architect of our technology future: Overseeing our tech strategy, leading all digital team products with hands-on development, and driving a successful replatforming project to Shopify Plus

A visionary strategist: Designing and implementing a robust technology architecture that scales with our growth and evolves with industry trends

A leader who inspires and empowers: Managing a team of in-house and contracted Web Developers, providing guidance, fostering growth, and increasing velocity

A champion of results: Analyzing and reporting on key technology metrics and ensuring efficient system performance, stability, and security

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead development of new programs and features with quality, modular, maintainable code
• Own the full web stack and interest in all upstream and downstream systems
• Lead / participate in the design of complex front-end and back-end components
• Build / code integrations with new technology partners
• Implement rigorous QA processes to guarantee exceptional performance and exceed user experience expectations
• Improve site performance and U/X, with a focus on cross browser/device and speed
• Troubleshoot customer-facing problems on the Production website with the utmost urgency to minimize revenue impact
• Build reporting tools for the eCommerce team, as needed
• Manage vendor relationships and budgets efficiently and effectively
• Own technology performance metrics, with a clear understanding of our position relative to industry benchmarks
• Stay informed of eCommerce technology advancements and seamlessly integrate industry best practices into daily operations for innovative execution on LIG.com
• This is a hands-on role focused on writing, testing, and reviewing code in addition to providing technical leadership.

YOUR PERSONAL ATTRIBUTES

• You believe passionately in our mission and the Life is Good Superpowers
• You are a natural leader who cultivates high-performing teams, empowers individuals, and drives results through collaborative innovation
• You can simplify complex technical concepts for non-technical stakeholders, demonstrating your ability to effectively communicate with business leaders and key stakeholders
• You have the desire and ability to think and act both strategically and tactically
• You are action-oriented and have a "testing over perfection" mindset (fail fast/fail forward and rapid iteration)
• You can resolve challenging, difficult-to-reproduce issues using advanced technology
• You are committed to building excellent user experiences
• You are known for your ability to give and receive feedback thoughtfully and constructively
• You have a passion for emerging technologies

You'll know you're successful when

• You are considered a cultural leader at Life is Good

• You and your team meet your project milestones and annual goals

We are located in the innovative and thriving Fort Point neighborhood. Our community is full of green space, outstanding food, and entertainment options. We offer comprehensive Medical, Dental, Vision, Flexible Spending Accounts, Transit or Parking Reimbursement Accounts, Life, AD&D, Short, and Long-Term Disability, 401(k) with a match, Paid Time Off, 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs that like to play.

You’ll contribute to helping kids heal from trauma as we serve our social mission, The Playmaker Project.

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.