Pharmacy Operations Manager - Emanuel Medical Center

Overview

Make an Impact as a Clinical Pharmacy Manager at Legacy Health

Your role involves operations, quality performance for pharmacy services and, above all, caring to meet the needs of patients, customers and staff. Our hospital-based and retail pharmacy services reflect our mission of making life better for others. With professionalism and compassion, you will ensure that mission is followed throughout the pharmacy and reflected in every interaction.

In this role, you’ll oversee the operational aspects of pharmacy services at your hospital site — ensuring compliance with regulatory standards, optimizing workflows, managing inventory and staffing, and supporting medication safety initiatives. You’ll foster a collaborative environment that empowers your team, drives continuous improvement, and upholds Legacy’s commitment to operational excellence and compassionate care.

Responsibilities

You’ll be a trusted leader who:

Manages day-to-day pharmacy operations, including medication distribution, staff scheduling, pharmacy automation, cleanroom compliance, and inventory control.

Leads, develops, and evaluates pharmacy staff through hiring, onboarding, training, competency assessments, and performance management.

Ensures compliance with all regulatory and safety standards (DEA, TJC, USP, OBOP/PQAC), and oversees routine monitoring such as ADC discrepancies, controlled substance reconciliation, and cleanroom logs.

Partners with clinical, administrative, and nursing teams to support efficient, safe, and coordinated medication use across the hospital.

Drives operational excellence through standardization, continuous improvement, and alignment with Legacy’s system-wide initiatives.

Supports financial stewardship through labor optimization, supply chain management, and automation strategy.

Acts as a liaison to system committees and supports pharmacy education programs, including technician development and residency training.

We’re looking for a passionate pharmacy leader who:

Thrives in a collaborative, mission-driven culture.

Values mentorship and enjoys helping team members grow. Brings both operational expertise and strong management skills. Loves making a difference — for patients and for the entire healthcare team

Qualifications

Education: 

• Bachelor’s degree in Pharmacy required. 
• Advanced degree preferred. 
• PGY-1, PGY-2 Health-System Admin Residency, or preferred.

Experience: 

• Three year’s work experience related to area of responsibility. 
• Supervisory or management experience preferred.

Skills:

• Decision Making: Makes decisions with significant, broad implications for the management and operations of pharmacy services at a system/site level. Participates in decisions on overall strategy and direction of pharmacy services. 
• Problem Solving: Addresses problems that are broad, complex, and abstract, often involving system-wide issues and requiring substantial creativity, resourcefulness, and staff engagement to resolve. Applies critical thinking, change management, negotiation, and diplomacy to develop solutions. 
• Independence of Action: Works independently with limited supervision. Establishes priorities, develops plans and allocates resources. 
• Written Communication: Communicates complex information effectively in writing to all levels of staff, management, and external customers across functional areas. 
• Oral Communication: Communicates complex concepts verbally and addresses sensitive situations, resolves conflicts, negotiates with, motivates, and persuades others. 
• Knowledge: with the ability to use them in complex and/or unprecedented situations across multiple functional areas. Experience using daily technology tools (e.g., spreadsheets, etc.)
• Teamwork: Actively engages team in opportunities and decision-making to improve processes and issue resolution. Fosters and leads collaborative teams to drive and achieve business and operational goals. 
• Team Building: Supervises and coaches individuals and teams to meet performance expectations. 
• Customer Service: Leads initiatives to meet or exceed customer service standards and expectations in assigned area(s) and/or across multiple areas in a timely and respectful manner. 
• Leading Change: Leads and conducts projects or process improvement initiatives within the service area. Aligns priorities with system strategic direction.
• Personnel Management: Provides self-directed reflective leadership. Ensures a safe work environment for leadership and staff alike. Follows up on all personnel related issues in a meaningful, just and coaching manner.

Licensure

Licensure/Certification: 

• Current Registered Pharmacist License (RPh) for applicable state required.
• Board certification preferred if overseeing a specialized area.

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.