Job Title: Quality Assurance (QA) Specialist
Location: Owings Mills MD
Employment Type: Full-Time
Position Overview
We are seeking a Quality Assurance Specialist with a strong ISO 9001 background and excellent communication skills to join our team. This role will play a key part in supporting our Quality Management System (QMS) and ensuring compliance across cleanroom operations. The ideal candidate will have 2–3 years of experience in a quality role within an ISO-certified environment and be comfortable interacting with customers in a professional, articulate manner.
Key Responsibilities
Support and maintain the company’s Quality Management System (QMS) in compliance with ISO 9001 standards.
Conduct inspections, audits, and documentation reviews to ensure adherence to quality procedures.
Assist with corrective and preventive action (CAPA) activities and follow up on non-conformance reports.
Participate in internal and external audits, including preparation and coordination of audit materials.
Collaborate with production and engineering teams to ensure quality standards are maintained in cleanroom environments.
Review and maintain quality records, calibration logs, and validation documentation.
Contribute to continuous improvement initiatives across processes, systems, and documentation.
Interface directly with customers on quality-related issues, demonstrating professionalism and strong communication skills.
Support training efforts related to quality procedures and ISO standards.
Qualifications
2–3 years of experience in Quality Assurance or Quality Control within an ISO 9001-certified environment.
Experience working in or around cleanroom environments.
Strong understanding of QMS principles and familiarity with ISO documentation requirements.
Excellent verbal and written communication skills; must be comfortable interacting with customers and internal teams.
Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced setting.
Proficient with Microsoft Office Suite (Excel, Word, Outlook).
Experience using ISO management software (e.g., Core, MasterControl, or similar) is a plus but not required.
Preferred Qualifications
Associate’s or Bachelor’s degree in a technical, engineering, or quality-related field.
Experience supporting external audits or third-party certifications.
Familiarity with cleanroom protocols or GMP practices.
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