Director, Monitoring and Evaluation

About KIND 

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety. 

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

KIND seeks a Director, Monitoring and Evaluation, to lead the Monitoring and Evaluation (M&E) team—a critical component of the Strategic Performance and Evaluation team—to assess and improve the effectiveness, reach, and outcomes of KIND’s programs and initiatives. Reporting to the Vice President, Strategic Performance and Evaluation, and working closely with other members of the Strategic Performance and Evaluation team, the incumbent will develop and implement M&E and learning frameworks, tools, and systems across the organization to meaningfully measure and communicate the impact of KIND’s work; provide guidance, training, technical assistance, and strategic oversight to KIND staff to effectively implement all M&E activities; ensure KIND’s work is evidence-based and results-driven; and build practical, rigorous M&E practices that inform program design, implementation, and learning and improvement.

The role will serve as a key internal resource on learning and evaluation methods and outcome measurement, while also supporting reporting and data collection efforts across the organization.

This position is based remotely from any location in the United States.

This position is contingent upon continued funding.

• Leads the M&E team in assessing and improving the effectiveness, reach, and outcomes of KIND’s programs and initiatives, using mixed-methods quantitative and qualitative data analysis.
• Designs and implements M&E and learning frameworks, tools, and systems across the organization to meaningfully measure and communicate the impact of KIND’s work.
• Works with program staff to analyze the outcomes and impact of programs. Makes recommendations for program growth and improvement and works with program staff and partner organizations to ensure that outcomes and lessons learned are integrated into program design.
• Works across teams, assist in developing and refining program-level and organization-level theories of change, indicators, and logic models, ensuring that all M&E activities support those theories and KIND’s organizational goals.
• Translates evaluation findings into actionable recommendations for program improvement.
• Stays up to date on current practices in monitoring and evaluation and participates in relevant external forums.
• In collaboration with the Data and Program Technology and Planning and Performance teams, establishes consistent processes and standards for data collection, validation, storage, and analysis.
• In collaboration with the Information Technology and Data and Program Technology teams, helps identifies, recommends, and implements tools and technologies needed to collect, monitor, and evaluate data, consistent with monitoring strategies and program capacity.
• Identifies capacity-building needs and provide training and technical assistance to program staff on M&E best practices, learning processes, and indicator development.
• Builds organizational capacity to design and implement high-quality M&E plans across diverse program areas.
• Contributes to internal learning agendas, communities of practice, and knowledge management systems that promote evidence-based practice.
• Synthesizes M&E findings and present insights in formats tailored to different audiences, including internal leadership and external stakeholders.
• Ensures timely, accurate, and high-quality M&E inputs for donor reports, grant proposals, and organizational reports.
• In collaboration with programs, Development, Communications, and Policy and Advocacy teams, as appropriate, crafts compelling narratives from M&E results relaying the importance and impact of KIND’s work and the need for external audiences to prioritize and invest in the rights and protection of unaccompanied and separated children.
• Maintains high standards of data integrity, documentation, and compliance with donor and ethical guidelines

• Advanced degree in social sciences, international development, economics, statistics, demographics, public policy, data management, or related field. Significant professional experience in monitoring and evaluation may substitute for advanced degree.
• Minimum of 7 years of experience in designing and implementing monitoring and evaluation systems in nonprofit or NGO settings.
• Proven success in designing, implementing, and operating M&E systems from program/project design to closeout stages.
• Demonstrated expertise with evaluation methodologies and qualitative, quantitative and mixed methods, including statistical analysis. Experience with participatory evaluation methods preferred.
• Experience with training or capacity building related to monitoring and evaluation highly preferred.
• Strong data analysis and interpretation skills. Experience using data in a data warehouse setting preferred.
• Professional experience with data analysis software report and dashboard development using data visualization tools, particularly Power BI, preferred.
• Proficiency in M&E-related tools or platforms preferred.
• Excellent written and verbal communication skills in English, especially in presenting findings to non-technical audiences.
• Proven ability to work collaboratively across departments and with diverse stakeholders.
• Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
• Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
• Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
• Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
• Committed to practicing and supporting wellbeing and a work-home life balance. 
• Experience working and communicating in a remote environment preferred but not required. 

Our Benefits

- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. 

- Pre-tax flexible spending account (FSA) for both medical and dependent care.  

- Pre-tax transit and parking spending account.  

- Employer-paid life insurance and accidental death and dismemberment insurance.  

- Employer-paid short and long-term disability insurance.  

For a complete list of benefits, please click here. 

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities. 

For more information regarding our Wellness initiatives please visit this link.  

Application Instructions

To be considered for this role, please submit an employment application at supportkind.org/join-the-team, along with your resume and cover letter.

Disclaimer: KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website: https://supportkind.org/join-the-team/kind-employment-practices/.