Staff Software Engineer - job 1 of 2

Title: Staff Software Engineer - AI Platform Engineering 

Location: his position is 100% remote. 

Module: Kaseya One Platform 

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com, a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. 

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture. 

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

WHAT YOU’LL DO:   

Join the dynamic team at Kaseya as a Staff AI Platform Engineer. Build high-performance backend systems that power intelligent AI agents, delivering low-latency, high-throughput microservices for communication, orchestration, and analytics. You’ll engineer backend infrastructure with carrier-grade reliability and scale, enabling real-time agent workflows and seamless integration across the platform. Your work will be critical to ensuring the speed, resilience, and intelligence of our next-generation AI systems. 

WHAT WE ARE LOOKING FOR:   

We’re looking for a staff software engineer with a passion for building resilient, high-performance systems. You should be a strong communicator who can clearly articulate architectural decisions and trade-offs, and thrive in cross-functional, agile environments. Leadership in backend best practices, mentoring junior engineers, and driving technical excellence are key to success in this role. 

THE SCHEDULE:   
his position is 100% remote. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:   

• Design, build, and maintain scalable backend microservices that support AI agent communication, orchestration, and data processing 

• Develop high-throughput, low-latency APIs and services with a focus on reliability, observability, and fault tolerance 

• Design and implement distributed, domain-oriented data architectures and domain-aligned data mesh framework 

• Implement real-time data ingestion pipelines, streaming systems, and metadata cataloging solutions to support intelligent agent workflows 

• Ensure secure, scalable, and resilient backend infrastructure using modern cloud-native technologies 

• Collaborate with AI, frontend, and infrastructure teams to deliver seamless end-to-end platform capabilities 

• Optimize system performance and reliability through rigorous testing, monitoring, and chaos engineering practices 

WHAT YOU’LL BRING:  

• 5-7+ years of experience in backend or platform engineering 

• Mastery of Python, Java, or Go 

• Experience building and scaling RESTful and gRPC APIs for high-volume traffic 

• Advanced database design and optimization skills across SQL (PostgreSQL, MySQL) and NoSQL (Cassandra, MongoDB, DynamoDB, vector databases) 

• Deep experience with cloud-native services (AWS, Azure, or GCP) 

• Expertise in container orchestration (Docker/Kubernetes) 

• Experience with real-time data streaming technologies (Kafka, Pulsar, Kinesis) 

• Strong understanding of distributed systems principles (consistency, availability, partition tolerance) 

• Experience implementing robust authentication/authorization (OAuth 2.0, OpenID Connect, SAML) 

• Proven track record implementing domain-oriented data products and self-serve data infrastructure. 

• Familiarity with service mesh technologies (e.g., Istio, Linkerd) 

• Bachelor's degree in Computer Science, Software Engineering, or a related field 

• Preferred: Master's degree or certifications in Cloud Architecture, Distributed Systems, or Backend Engineering (e.g., AWS Certified DevOps Engineer, GCP Professional Cloud Developer) 

Nice to Have: 

• Expertise in building fault-tolerant and self-healing systems 

• Performance optimization for ultra-large scale, low-latency systems 

• Knowledge of advanced distributed consensus algorithms 

• Experience with WebAssembly (WASM) for performance-critical components 

• Experience building real-time collaborative features (e.g., WebSockets, CRDTs) 

• Background in chaos engineering and designing for resilience 

• Experience developing for multi-cloud or hybrid cloud environments 

• Familiarity with high-performance database technologies (e.g., ScyllaDB, TimescaleDB) 

Join the Kaseya growth rocket ship and see how we are #ChangingLives ! 

Additional information 
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.