Wfm Jobs
Browse 26 exciting jobs hiring in Wfm now. Check out companies hiring such as Oura, Telvista, Jobgether in Fayetteville, Oklahoma City, Houston.
Experienced forecasting and workforce management analyst needed to build multi-channel demand forecasts, translate volumes into staffing plans, and present actionable insights to senior leaders at Oura.
Provide intraday staffing and schedule adherence analysis to ensure contact center service levels are met while working with workforce management tools and reporting systems.
Product Manager - Workforce Management needed to define and deliver AI-driven scheduling, forecasting, and automation features that improve efficiency for large-scale support organizations.
Lead the development of AI-enabled workforce management features—scheduling, forecasting, and automation—by translating customer needs into high-impact product outcomes at Assembled.
Calabrio is hiring a technically savvy, relationship-driven Customer Success Manager to manage enterprise accounts, drive adoption of WFO and analytics products, and surface expansion opportunities.
Interstate Waste Services is hiring a Call Center Workforce Analyst to lead forecasting, scheduling and reporting efforts that improve contact center performance and customer retention.
Experienced contact center leader needed to manage staffing, operations, reporting, and service recovery for a federal contact center, ensuring efficient, courteous, and compliant service delivery.
Intradiem is hiring a Director of Technical Experience to lead and scale global SaaS support operations, improving incident response, customer satisfaction, and cross-functional feedback loops.
As the HRIS Analyst at Giving Home Health Care, you will configure and optimize HR systems like UKG and WFM to streamline workflows, support integrations, and deliver actionable HR reporting for a fast-growing, patient-centered organization.
Teleperformance is hiring an on-site Workforce Management Scheduling Analyst in North Lauderdale to optimize contact center staffing, produce WFM reporting, and implement scheduling improvements.
Portland General Electric is hiring a Workforce Management Specialist to forecast, schedule, and optimize contact center staffing that supports dependable, clean energy service for Oregon communities.
Zillow is hiring a remote Capacity Planning Analyst to develop accurate forecasting models, optimize contact center scheduling, and drive operational efficiencies across internal and vendor teams.
Experienced operations leader needed to design and run Cloudflare's global delivery operations framework, matching customer demand to capacity and restoring operational predictability.
PGE seeks an experienced Workforce Management Specialist to lead forecasting, scheduling and real-time optimization for its customer contact center, ensuring staffing aligns with service goals and business needs.
Lead forecasting, scheduling and real-time adherence for Public Storage's Plano contact center as a WFM Supervisor, managing analysts and vendor teams to meet service level targets.
Lead MCI's global call center and technology operations as President of the Technology Division, accountable for strategy, multi-site performance, CX innovation, and profitable growth.
NiCE seeks a Solution Engineer to drive technical evaluations and deliver customer-focused demonstrations that align enterprise WFM and contact center solutions to business outcomes.
Alo is hiring a Global WFM Configuration Specialist to configure and optimize Legion workforce models, scheduling rules, and compliance for its retail operations.
Humana is hiring a detail-oriented Workforce Management Intraday Analyst to monitor real-time operations and optimize intraday staffing across its nationwide contact centers.
Seasonal remote Workforce Management Analyst Assistant supporting Duluth Trading Company's contact center operations with scheduling, Genesys monitoring, and reporting to optimize agent utilization and customer experience.
Chime is hiring a WFM Systems Administrator to lead configuration, integrations, and automation of NICE IEX and related workforce tools to improve forecasting, scheduling, and agent/member experience across outsourced contact centers.
Whatnot is hiring a Workforce Manager to own forecasting, capacity planning, scheduling, and CX reporting while partnering cross-functionally to ensure adequate staffing for product launches.
Ryder seeks a detail-oriented HRIS Analyst to remotely maintain Workday HCM and time & attendance systems, deliver reports and configurations, and ensure accurate HR data and processes.
Lead a high-performing outbound sales contact center for a global customer experience provider, driving sales strategy, operational excellence, and team development onsite in El Paso.
Lead product strategy and execution for TestAssure, shaping UX, integrations, reporting, and AI-enabled features as the company's first dedicated product leader.
Lead CVS Health's WFM Advanced Analytics team in deploying innovative data science solutions to enhance operational efficiency and customer care.
