User Success Jobs

Trafera is hiring a Product and Services Manager to manage Google Workspace implementations, optimize licensing and order processes, and provide technical support and training to customers.

Experienced SaaS Customer Success Manager to independently manage subscription accounts, drive retention and expansion, and help scale processes at a fully remote user-research platform.

Inclusive & Diverse

Empathetic

Collaboration over Competition

Growth & Learning

Deliver high-impact onboarding, training, and implementation services to accelerate adoption of Lucid’s visual collaboration products for diverse B2B customers.

Palo Alto Networks is hiring a Customer Success Engineer (NGFW) to deliver technical guidance, deployments, and high-touch support for enterprise NGFW customers.

Strella is hiring a NYC-based Customer Success Manager to lead end-to-end research projects, build trusted customer relationships, and translate qualitative insights into measurable outcomes for enterprise clients.

Lead customer engagements to convert business requirements into ServiceNow Generative AI platform configurations and process improvements that drive measurable customer outcomes.