Tier 2 Jobs

Children's Mercy is hiring an Endpoint Support Analyst to deliver Tier 2 endpoint and desktop support onsite at its Kansas City main campus.

Work onsite at a leading pediatric hospital as an Endpoint Support Analyst delivering Tier 2 desktop and device support, hardware validation, documentation, and collaborative project work.

Children's Mercy is hiring an onsite, day-shift Endpoint Support Associate Analyst to deliver Tier 2 endpoint and application support while validating knowledge-base content and supporting implementation work.

Seeking a Tier 2/3 IT Support Specialist to deliver escalated on-site support for Windows, Microsoft 365, VPNs and VIP users in Washington, DC.

Experienced technical support professional needed to troubleshoot CourseLeaf issues, manage client tickets, and drive customer success for an education-technology company in Coralville, IA.

Amentum seeks a hands-on Tier 2 IT Support Technician in Santa Ana to troubleshoot Windows environments, Active Directory, backups, VTC, and networked devices while supporting DHS facilities.

SkyePoint seeks a Tier 2 CIRT Analyst to perform evening-shift incident response, forensic analysis, and threat hunting onsite for a Diplomatic Security cyber mission.

MPF Federal seeks a bilingual (English/Spanish) Field Coordinator II to travel throughout western North Carolina to connect service members and families with military and community resources and improve local support networks.

Support the IT team at Winsupply’s support services campus as a Client Support Intern focused on Tier 2 troubleshooting, hardware provisioning, onboarding, and asset management.

TrueDialog is hiring an in-office Customer Support Specialist in Austin, TX or Southfield, MI to provide expert frontline support, onboarding, and troubleshooting for its enterprise SMS platform.

Leepfrog Technologies is hiring an Overnight Technical Support Specialist (Tier-2) in Iowa City to provide after-hours Tier-2 support and troubleshooting for CourseLeaf clients.

Experienced Tier 2 IT Helpdesk Technician needed for on-site AD and Windows support in an enterprise environment in Englewood Cliffs.

Experienced IT service professional needed to lead help desk escalation handling and mentor support staff for a municipal/government IT environment.

Inspiroz is hiring an on-site School Technology Specialist in Washington, DC to deliver hands-on Tier 1/2 support, manage hardware and network maintenance, and act as the on-site liaison to our remote IT team for charter school partners.

WOONGJIN, Inc. is hiring a bilingual (English/Korean) Tier 2 IT Technical Support Technician to deliver advanced Windows and Active Directory support for an enterprise environment.

Work with Intersect Power’s Ops Tech Services team to maintain and enhance SCADA, PLC/DCS, historian, and protections systems across a mixed fleet of renewable and conventional generation assets.

Provide Tier 2 hardware and software support for Windows desktops and laptops at Astor & Sanders' Reston location, including imaging, printer/scanner configuration, and user permissions support.

REE Medical is seeking an experienced Salesforce Operations Engineer to ensure platform reliability, resolve escalated technical issues, and support integrations in a remote-first environment.

Children's Mercy is hiring an Endpoint Support Analyst to deliver Tier 2 onsite endpoint and hardware support at its Kansas City main campus.

Provide escalated Tier 2 desktop and application support for a federal client in Arlington, leveraging ServiceNow and strong troubleshooting skills to resolve complex incidents.

Experienced healthcare IT product analyst needed to drive requirements, design, and delivery of financial and clinical research solutions for SCRI, supporting oncology clinical trials and enterprise users.

Vasion is hiring a Tier 2 Product Support Engineer to diagnose and resolve complex SaaS issues, collaborate across teams, and improve customer experience through clear communication and strong technical troubleshooting.

Bumble is hiring a German- or French-speaking Support Operations Specialist in Austin to handle Tier 2 escalations, triage bugs, and collaborate with Product and Engineering to improve member support.

CyberSheath seeks a Detail-oriented Helpdesk Technician Level II to deliver remote Tier 2 support and manage client IT systems across cloud and on-prem environments for DIB customers.

Finout is hiring a Technical Customer Support Engineer to provide Tier-2 technical support for its cloud cost management platform, partnering across teams to resolve customer issues and improve the product experience.

Provide hands-on desktop and phone support for Windows and macOS users, manage Active Directory tasks, and assist with hardware repairs and IT rollouts at Ascend Learning’s Leawood office.

Wyetech is hiring a seasoned Windows Systems Administrator (SA2) for on-site, shift-based administration and Tier 1/2 support at Fort Meade supporting federal customers (TS/SCI with poly required).

NBCUniversal Media Group is hiring an L2 Customer NOC Analyst to triage and resolve Tier 2 streaming technical issues and drive improvements to the Peacock subscriber experience.

Prepared seeks a Technical Implementation Manager to lead technical onboarding and field deployments of its public-safety solutions, ensuring reliable integrations and successful agency adoption.

Provide hands-on Tier 1/2 technical support for hardware, networking, mobile device management, and access systems across multiple Washington sites.