Implementation Director Jobs

Lead and scale a high-performing implementation organization at Humata Health, driving end-to-end customer implementations, executive relationships, and continuous process improvements across the business.

Lead the national mathematics initiative for a nonprofit organization by directing large-scale implementation, managing district partnerships, and driving strategic growth to improve K-12 math instruction.

Lead enterprise payor partnerships and a high-performing Customer Success team to deliver measurable impact from Hippocratic AI’s healthcare LLM within payer organizations.

Lead national sales strategy and partnerships to scale CoLAB’s evidence-based instructional services and professional learning across schools, districts, and education agencies.

Lead regional partnerships and sales in Ohio and Kentucky for a literacy-focused edtech company, using your school leadership experience to drive district adoption of decodable texts grounded in the Science of Reading.

Hippocratic AI seeks a Palo Alto–based Director of Customer Success to own major health system relationships, lead implementations, and scale a high-performing CS function.

Lead Peppr’s operational growth and scalability as Senior Director of Operations, overseeing Customer Success, Support, Implementation, and Business Operations to drive efficiency and exceptional customer experiences.

Lead and coordinate the end-to-end launch of new campuses and academic programs for a growth-focused higher education institution as the Director of Campus Implementations.

The NYC Department of Homeless Services seeks two Administrative Staff Analysts to serve as Deputy Directors of Procedure Development to lead policy and project work across OPDI and support implementation and oversight of system improvements.

Strategic Account Director to serve as the executive partner for SmartRecruiters' largest global accounts, driving adoption, renewals, and strategic growth.

Canto is looking for a strategic, technically curious Director of Implementation to lead a global transformation of onboarding, scaling automated, AI-enabled processes that deliver faster customer value.

Lead the post-sale organization as Vice President of Customer Experience to scale onboarding, support, success, and services for a growing SaaS ERP platform.

Bestow is seeking a Director, Partner Success to manage strategic enterprise carrier accounts, lead complex implementations, and drive adoption and expansion across its life-insurance SaaS platform.

Elevance Health seeks a Clinical Pharmacy Account Director to lead clinical account management, analyze client data, and partner with stakeholders to deliver pharmacy program solutions across commercial and Medicare lines.

Lead GTM packaging, pricing, and enablement for ServiceNow Catalyst’s autonomous implementation offerings to drive adoption, value realization, and competitive differentiation.

ServiceNow is hiring a Director to lead GTM packaging, pre-sales enablement, and AI-first autonomous implementation strategies that accelerate customer time-to-value and drive deal outcomes.

Lead and scale pre-sales support and customer engagement to accelerate adoption of ServiceNow's autonomous implementation capabilities and shorten customer time-to-value.

Lead GTM packaging and pre-sales enablement at ServiceNow to scale AI-enabled autonomous implementation offerings that accelerate customer time-to-value and adoption.

ServiceNow is hiring a Director to lead GTM packaging, pre-sales enablement, and customer-facing strategies that drive faster AI-enabled implementations and measurable adoption outcomes.

Lead a multi-site stigma reduction initiative at Emory by coordinating FQHC partnerships, overseeing implementation science activities, and managing cooperative agreement deliverables.

Lead LINQ’s Professional Services organization to scale implementation excellence, drive customer success, and manage P&L for K–12 SaaS solutions.

Lead Engine by Starling’s North American product and client solutions efforts to bring its cloud-native banking platform to U.S. and Canadian banks.