Director Customer Experience Jobs

Seasoned retail leader sought to oversee store operations, coach district and store teams, and execute cross-functional initiatives to grow sales and elevate the in-store customer experience at Vuori.

Lead sales operations and strategy at Audi Central Houston, driving growth, profitability, and premium customer experiences as the General Sales Manager for a top-performing Audi store.

Mission Driven

Social Impact Driven

Rapid Growth

Customer-Centric

NoRedInk is hiring a strategic Director of Learning Experience to design and scale customer and employee education programs that drive adoption, retention, and enablement across a 100% remote organization.

Lead the strategy and execution of a global, AI-driven self-service support platform at ServiceNow to increase case deflection, shorten resolution time, and elevate customer experience.

Lead technical strategy and executive-level customer success for enterprise clients as a Technical Account Director at Adobe, guiding multi-solution engagements to deliver measurable business outcomes.

Lead and scale Sundays for Dogs' Customer Care organization from HQ in Cleveland, building strategy, operations, and teams that turn service into lasting customer loyalty.

Lead Tactical Fleet sales in Dallas for EchoPark Automotive, driving profitability, team performance, and a best-in-class guest experience through coaching, forecasting, and strong e-commerce execution.

Lead portfolio delivery and a team of project managers at Markel to drive strategic initiatives, process improvements, and enhanced customer experience.

Lead Camunda’s Customer Success cross-functional teams to elevate delivery excellence and expand customer value in a fully remote, async-first environment.

Maximus is hiring a strategic Director of Customer Support to lead a 25+ rep onshore/offshore team, own SLAs and CS ops, and elevate patient experience while scaling support through automation and cross-functional partnership.

Perry Homes is hiring a Director of Customer Service to lead the warranty team and scale data-driven support programs that enhance customer satisfaction and contribute to business growth.

Senior digital product and customer experience leader sought to drive mobile-first strategy, AI pilots, analytics, and enterprise service recovery at a large national insurer.

Lead the transformation of the coordinator experience across College Board's digital assessment operations by designing strategy, streamlining processes, and driving cross-functional change.

Lead the strategy and execution of a centralized, self-service customer education ecosystem for Elsevier's A&G solutions to drive adoption, engagement, and satisfaction.