Cx Manager Jobs

Lead Ollie’s Retention and Sales CX team remotely from the Nashville or Salt Lake City area to coach advocates, hit sales and retention goals, and deliver best-in-class care for dogs and their parents.

Lead the product vision and execution for Experian's consumer-facing customer experience in personal finance, driving roadmap, measurement and cross-functional delivery to improve user outcomes and conversion.

Western Governors University is seeking a Voice of Student Program Manager to lead feedback classification, SLA-driven closed-loop processes, and data-informed storytelling that improves the student experience.

Kimberly‑Clark Professional is hiring a Marketing & CX Program Manager to lead priority cross-functional CX and marketing programs from strategy to measurable outcomes.

Lead the multi-year AI-first roadmap for Palo Alto Networks' Customer Support platform, transforming SFDC Service Cloud and omnichannel capabilities to maximize case deflection and deliver measurable ROI.

Lead AI product strategy and delivery for Visa's client-facing digital services, driving AI/ML-enabled self-service and managed solutions that enhance client experience and operational outcomes.

Experienced Customer Success leader needed to manage enterprise accounts on the East Coast, drive measurable ROI for customers, and grow revenue for Cyara's CX assurance platform.

Inclusive & Diverse

Transparent & Candid

Mission Driven

Collaboration over Competition

Empathetic

Social Impact Driven

Rise from Within

Work/Life Harmony

Maternity Leave

Paternity Leave

Family Coverage (Insurance)

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time-Off

Strategic RevOps lead to partner with Notion's CX leadership to design scalable operations, capacity forecasts, workforce strategies and AI-enabled tooling to accelerate customer outcomes.

Inclusive & Diverse

Collaboration over Competition

Growth & Learning

Mission Driven

Transparent & Candid

Lead Coinbase’s Proactive Support program to build real-time signal-to-action systems that prevent churn and drive retention, revenue, and exceptional CX.

Keller Executive Search is seeking a senior Customer Service Manager in Chicago to shape customer service strategy, build scalable operations, and lead a high-performing team.