Customer Support Analytics Jobs

Pluralsight seeks a Customer Education Manager to create engaging self-serve learning content and webinar programs that help customers get more value from their subscriptions.

TransUnion is seeking a Credentialing and Onboarding Consultant to serve as the SME for the Real Estate Portal and drive onboarding, credentialing, testing, and platform integrations across business and technical teams.

Lead and scale Pulse Games' global player support organization to deliver reliable, safe, and data-driven customer experiences for mobile players across all touchpoints.

Lead a high-touch Platinum support team at Palo Alto Networks, driving technical resolution, post-incident reviews, and cross-functional improvements to ensure exceptional customer outcomes.

ServiceNow is hiring an AI Business Product Manager to lead product analytics and data-driven improvements for AI-enabled customer support experiences.

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Airbnb is hiring a Principal Recruiter for Foundation Americas to lead global, high-volume recruiting for Customer Support and Operations and act as a strategic talent advisor to senior leaders.

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Airbnb is hiring a Principal Recruiter to drive large-scale, multilingual Operations and Customer Support hiring across the Americas, partnering closely with senior leaders to build world-class support teams.

Mission Driven

Collaboration over Competition

Inclusive & Diverse

Growth & Learning

Maternity Leave

Paternity Leave

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Life insurance

Disability Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401K Matching

Paid Time-Off

Lead the strategy and delivery of automated training and coaching capabilities in Airbnb’s customer support platform to improve agent performance and scale global support.

Medical Insurance

Dental Insurance

Vision Insurance

Mental Health Resources

Equity

401K Matching

Restaurant365 is hiring a Customer Support Operations Lead to scale and optimize support operations through data-driven insights, tooling ownership, and process improvements.

Lead and scale Humata Health’s technical support function to enforce SLAs, optimize ticketing and escalation flows, and implement AI-first support tools for B2B healthcare customers.

Serve as the primary coordinator for vendor data acquisition at Nomi Health, ensuring standardized, timely ingestion of client data into the Artemis analytics platform through high-volume outreach and CRM-driven workflows.

WKRN/Nexstar is hiring a Digital Sales Planner/Office Coordinator to manage digital campaign implementation and reporting while supporting front-desk and sales support functions in Nashville.

Lead and scale regional customer support operations for an aerospace aftermarket organization, using strategic thinking, analytics, and cross-functional collaboration to improve customer experience and operational performance.

Informa is hiring a Registration and Customer Service Manager to lead registration systems, onsite operations, and attendee support for its North American medical-aesthetic events.