Amazon Connect Jobs

Experienced Salesforce Administrator needed to manage Service Cloud, Flows, integrations, and document automation for a growing, HIPAA-focused genetics company.

Client seeks a hands-on Support Systems Administrator to manage and improve CX platforms and automations across support, engineering, and analytics teams on a 6-month contract.

Texas Mutual is seeking a Senior Software Engineer in Austin to architect and deliver AWS-based Java/Node.js solutions, leveraging IaC and CI/CD to improve automation, reliability, and performance.

Experienced Amazon Connect developer needed to lead ACGR design, implementation, testing and automation for enterprise contact center transformations at Cognizant.

Lead Crossmedia’s optimization practice as Group Director, Optimization to design and deliver data-driven bidding, testing and measurement solutions across programmatic, search, social and retail media.

Brillio is hiring an AWS Connect Architect/Leader to design and deliver scalable Amazon Connect contact center solutions using Node.js and serverless AWS technologies.

Lead marketplace operations and advertising across Amazon, Target.com, and Walmart.com to drive discoverability, conversion, and profitable growth for a NYC-based consumer brand.

The Associate eCommerce Marketing Manager will drive retail media strategy and hands-on campaign execution across major retailer platforms to accelerate digital growth for CELSIUS®.

Lead omnichannel media planning and execution for Method and Mrs. Meyer’s, optimizing retail media and digital channels to deliver brand growth and measurable sales outcomes.

Cresta is hiring a Strategic Solutions Engineer (West) to architect and validate AI-powered contact center solutions, partnering with Sales to drive technical discovery, demos, and POVs that demonstrate ROI.

Brillio seeks a Senior Software Development Engineer experienced with Amazon Connect, Node.js, and serverless AWS services to build intelligent contact-center solutions and backend integrations.

Experienced cloud engineer needed to build and operate Amazon Connect-based contact center solutions leveraging serverless AWS services and Node.js for enterprise clients.

Lead architecture and implementation of advanced NICE CXone and CCaaS solutions for enterprise clients as Principal Architect at TTEC Digital.

An experienced Automation Test Engineer is needed to lead Amazon Connect and IVR automation testing using Cyara and integrate tests into CI/CD pipelines for enterprise contact center solutions at Brillio.

Lead and manage the day-to-day operations of Liberal Arts ITS support desks and remote call center at UT Austin, overseeing staff, workflows, and customer escalations.