Field Application Engineer (Remote - US)

This position is posted by Jobgether on behalf of Audinate. We are currently looking for a Field Application Engineer in United States.

This role provides technical leadership and hands-on support for audio and video networking solutions, bridging the gap between cutting-edge technology and customer success. You will work closely with AV equipment manufacturers and software vendors to integrate, troubleshoot, and optimize high-performance Dante solutions. The position involves collaborating with internal engineering and sales teams, delivering presales support, and guiding customers through product development. This is a dynamic, customer-facing role requiring technical expertise across software, hardware, FPGA, and network systems. The successful candidate will thrive in a fast-paced, globally distributed environment and have the opportunity to shape how leading organizations implement AV technology. Occasional local and international travel is expected to support customers and projects.

Accountabilities

• Serve as the primary technical point of contact for licensees and customers across the Americas region.
• Investigate, debug, and provide workarounds for technical issues, escalating to engineering when necessary.
• Collaborate with sales teams to address OEM technical needs during presales activities.
• Deliver introductory and advanced technical training on product development, SDKs, and evaluation kits.
• Monitor and support customer product development progress, providing guidance and documentation.
• Generate technical documentation and contribute to best practices for AV system integration.
• Maintain knowledge of emerging AV technologies, video codecs, embedded systems, and networking standards.

• BSc in Computer Software, Electrical Engineering, or a related discipline.
• Proven experience in a customer-facing or field engineering role.
• Strong verbal and written communication skills with the ability to explain complex technical concepts.
• Excellent problem-solving skills with a hands-on approach to troubleshooting.
• Fluency in English; additional languages are a plus.
• Familiarity with embedded SoCs, embedded Linux, video codec technologies (H.26x, JPEG2000), and high-speed video interfaces (HDMI, SDI, CSI).
• Knowledge of protocols and interfaces such as SPI, UART, I²S, and I²C, and FPGA platforms (e.g., Xilinx Zynq).
• Understanding of electronics hardware design, board-level debugging, and Ethernet/IP networking fundamentals (DHCP, DNS, subnets, VLANs, multicast, QoS).
• Ability to manage multiple tasks simultaneously and adapt to a fast-paced, evolving environment.

• Competitive base salary with performance-based annual bonus.
• Equity incentive plan and comprehensive benefits package.
• Flexible working arrangements, including remote work support.
• Home office equipment and resources to enable productivity.
• Paid volunteering leave and opportunities to engage with community initiatives.
• Professional growth opportunities in a global, innovative technology environment.
• Opportunity to work with leading AV products implemented in prestigious venues worldwide.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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