People Operations Manager

📝 Company Mission

Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.

💼 About Wayflyer

Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.

Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.

Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.

Teams at Wayflyer are truly cross-functional. You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.

💛  Culture & Values at Wayflyer

At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.

🚀  Your Role at a Glance: The key ways you'll bring value to the team

As People Operations Manager, you will lead and develop a high-performing team responsible for delivering exceptional HR operations across the full employee lifecycle. Acting as a subject matter expert and point of escalation, you’ll ensure operational excellence while driving efficiency, automation, and employee experience.

This role is ideal for a process-driven people leader who is passionate about scalable systems, seamless employee interactions, and continuous improvement. You’ll also partner with senior leadership on strategic HR projects that support company growth and culture.

Team Leadership & Development:

• Manage and develop a team of People Operations ICs, providing regular coaching, feedback, and support.

• Build team capability and engagement through clear expectations, growth opportunities, and accountability.

• Foster a collaborative, solution-oriented culture grounded in our values.

Operational Ownership:

• Oversee day-to-day delivery of People Operations services, including onboarding, off-boarding, case management, data administration, and compliance.

• Act as the point of escalation for complex or sensitive employee queries and cases.

• Ensure policies and processes are delivered consistently and with a focus on experience and compliance.

Process Optimisation & Automation:

• Drive improvements across systems and workflows to increase efficiency, reduce manual work, and enhance service delivery.

• Collaborate with the People Leadership Team on technology enhancements and automation initiatives.

• Document, standardise, and scale People Ops processes across global teams.

Strategic HR Project Delivery:

• Contribute to cross-functional projects and lead delivery of key HR initiatives (e.g. performance cycle, comp reviews, engagement surveys).

• Support change management efforts to ensure smooth implementation of new programs or processes.

Data & Insights:

• Maintain data accuracy across HR systems and tools.

• Analyse lifecycle, engagement, and case data to identify trends and inform improvements.

• Provide regular updates and reporting to stakeholders across the People team and business.

Cross-Functional Partnership:

• Collaborate with Talent Acquisition, People Partners, Legal, Finance, and IT to align processes and ensure seamless delivery.

• Help ensure People Operations supports strategic goals across the employee lifecycle.

Compliance & Policy Implementation:

• Ensure HR practices align with internal policies and employment legislation across multiple jurisdictions.

• Contribute to policy updates and ensure operational rollouts are smooth, clear, and well-communicated.

🔨 What Makes You a Great Fit

• 7+ years of HR or People Operations experience, including people leadership and operational ownership.

• Proven ability to lead teams, manage competing priorities, and build scalable processes.

• Strong working knowledge of global HR practices including onboarding, case management, compliance, and data handling.

• A mindset for continuous improvement and comfort with tools, systems, and automation.

• Participation in or delivery of cross-functional strategic projects.

• Excellent communication and interpersonal skills, with the ability to coach others and partner across teams.

• Experience working in fast-paced, high-growth, or international environments.

Nice to have: 

• Experience with our tools HiBob, Jira, Kamsa, Ledgy, GSuite, Slack, Notion

• Exposure to benefits, global mobility, or compensation operations.

• Demonstrated success managing vendors or external partners

🤝 What to Expect After You Apply

You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately four to six weeks.

🏖️The Perks of Being at Wayflyer

🌴 Time Off That Matters

Recharge with 25 days of paid annual leave, plus public holidays.

🧘 Your Wellbeing

Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.

🫀 Comprehensive Health & Protection

Stay covered with private healthcare, life insurance, and critical illness cover.

👵 Secure Your Future with Our Pension Plan

Our pension plan helps you build a strong foundation for tomorrow, starting today.

🍼 Family-First Policies

We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.

💰 Share in Our Success

With our equity scheme, you're not just an employee; you're a stakeholder in our journey.

🌴 Work From Abroad!

Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

📍Global Offices and Working Policy 

🇮🇪 Dublin, Our Buzzing HQ

Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.

🇬🇧 London, One Big Family

Home to around 30 employees, our brand-new London office also runs on a hybrid model. You’ll often find our CEO working alongside the team with regular visits.

🇦🇺 Sydney, Small but Mighty

Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.

🇺🇸 Atlanta, New York & Charlotte, Stateside Collaboration

Each of our US offices has 8-10 employees and operates with a flexible hybrid approach, blending in-person connection with remote freedom.

🌍 Remote, Across the US & Europe

The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.

💡 How We Handle Your Personal Data

By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.

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