Clipboard Health is a rapidly growing tech startup in the healthcare sector, looking for Chat Associates to improve customer experiences in their marketplace.
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Skills
Customer support
Zendesk or CRM experience
Empathy
Communication skills
Team collaboration
Responsibilities
Communicate with customers via various channels
Investigate attendance and quality incidents
Communicate resolutions with empathy
Ensure timely resolution of customer inquiries
Develop reliability initiatives
Collaborate with cross-functional teams
Maintain communication on multiple platforms
Stay updated on product information
Benefits
To read the complete job description, please click on the ‘Apply’ button