Job details

Manager, Customer and Partner Training

Braze, a leading customer engagement platform, seeks a Manager for Customer and Partner Training to enhance training experiences across North and Latin America, leading a passionate team focused on delivering exceptional results.

Skills

Strong presentation and training skills
Strategic thinking and program leadership
Ability to manage through influence in a cross-functional environment
Experience creating scalable frameworks for training delivery and measurement

Responsibilities

Define and lead the AMER/LATAM Live Training strategy
Deliver impactful virtual and in-person customer and partner training sessions
Hire, develop, and manage a team of customer training specialists
Ensure team-wide product mastery and training quality
Oversee regional scheduling, delivery, and operational logistics of instructor-led training

Education

Bachelor's degree or equivalent experience

Benefits

Competitive compensation including equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Professional development supported by formal career pathing

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Average salary estimate

$123050 / YEARLY (est.)

min

max

$116600K

$129500K

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