Critical Facilities Engineering Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $110000 - $135000 / year + 20% annual target bonus

Location: Austin, TX | Meta buildings

Job Summary Description

Coordination and management of all mechanical operations and maintenance of Meta owned equipment. Managing maintenance plan, budgeting, scheduling, cross functional team coordination, and employee development programs to JLL’s quality standards and Meta operating objectives. Provide direct supervision of the engineering staff under the direction of the Senior Engineering Manager.  

Relationship to Other Positions 

Reports to the Senior Engineering Manager and works directly with Meta cross functional teams, vendors, and the team of Building Engineers.  

Job Overview

The Critical Facilities Engineering Manager will provide their employees with a daily work environment consistent with Meta’s culture and high standards.  Responsibilities will include, but are not limited to; management and supervision of an engineering crew, ensuring efficient equipment operation and maintenance execution, involved in new-build and retrofit design, controlling budget, maintaining MSA SLA/KPIs, manage vendor partners, Change@ reviews, and critical system design consulting. 

Job Functions  

• Direct management of all building maintenance and operations in assigned properties 

• Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to; HVAC, electrical, plumbing, and life safety systems  

• Train facility engineering staff, including but not limited to; building systems, equipment function and purpose, operation, maintenance procedures and Meta standards 

• Maintain current and historical preventive maintenance and repair records on all equipment and systems  

• Maintain ethical, professional, and courteous relations with contractors and building occupants  

• Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL/Meta  

• Assist in the establishment, implementation, and maintenance set forth by Meta, JLL, and the property management teams 

• Monitor, audit, and approve engineering personnel time sheets

• Adhere to all Meta, JLL, and building property management policies and procedures, perform all duties in a safe manner, and help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations 

• Actively participate in required training activities and seminars  

• Utilize an inventory control programs with appropriate parts stocking levels with accurate and timely records of receipts and issues 

• Provide engineering staff with correct equipment, tools, and training as appropriate for assigned tasks 

• Implement long-term strategic plans in keeping with Meta and JLL objectives  

• Evaluate and provide feedback to the Senior Engineering Manager on engineering staff performance and assists with end of year reviews 

• Establish, implement and adhere to procedures for prompt and courteous response to all Meta employee generated mechanical, electrical, plumbing, lighting or other technical issues  

• Coordinate activities of engineering related vendors and contractors while assuring it meets Meta and JLL standards  

• After hours availability for engineering emergencies

• Provide coordination, direction, and support to each assigned employee to ensure the success of the individual  

• Ensure the documentation and electronic file systems are in accordance with the standard practice of Meta

• Recognize opportunities to reduce maintenance expenses without compromising customer satisfaction and prepare recommendations 

• Provide information and direct input in major fiscal activities, including budget preparation, financial planning, variance analysis, expense justification, and bidding evaluation 

• Utilize computer equipment to compose routine correspondence, handle high volume of electronic mail, spreadsheets, and report generation with a high level of professionalism

• Assume additional responsibilities as delegated by the Senior Engineering Manager in alignment with Meta and JLL operations

• Generating and approval for system specific Standard Operating Procedures (SOP) 

• Generation and approval of Method of Procedure (MOP) and Permit To Work (PTW)

Job/Skill Requirements

• Proper response procedures for emergencies, maintains calm demeanor in emergency situations, and effective communication with cross functional teams 

• Meets highest attendance and punctuality requirements 

• Efficient prioritization to meet deadlines and Meta's expectations 

• Operates laptop, smartphones, and other office equipment 

• Interact with employees, visitors, and contractors with poise and diplomacy   

• Apply principles of rational systems and deal with situations where only limited standardization exists 

• Possess initiative to assume additional responsibilities  

• Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, BlueBeam, and other requested software programs   

• Communicate effectively both verbally and written  

• Possess excellent grammar and proofreading abilities  

• Read and comprehend MEP drawings, technical manuals, equipment submittals, and design documents   

• Ability to provide feedback during construction planning meeting, design development review, and quality assurance for installed equipment 

• Ability to function autonomously 

• Read and understand a variety of instructions (including written, oral, or schedule forms) 

• Perform mathematical computations related to building operations for problem solving building comfort and operation issues 

• Display computer efficiency to adapt to changing requirements within the engineering programs 

Experience Requirements

• 5+ years in relatable technical fields 

• 2+ years management experience including at least one year in property or facilities management, and demonstrated leadership experience 

• Experience with building automation and HVAC troubleshooting  

• Strong initiative, customer service orientated, and ability to function as part of a complex team  

• Budget development/management, vendor management and administration experience required 

• Worked within lab and cleanroom environments (recommended) 

• Experience working within high stress and demanding environments  

Working Environment

• Work indoors approximately 90% of the time and outdoors approximately 10% of the time 

• Use olfactory, auditory, and visual senses 

• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays 

• Work overtime and after hours as business needs deem appropriate 

• Emergency response to limit operational downtime

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.