Senior Software Engineer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The role of Senior Software Engineer will provide expertise and support for the chosen application domains encompassing primarily emBTrust System. The role will ensure that multiple groups and programs across the enterprise benefit from the capabilities
involved, keep the application environment up to date consistent with either the applicable vendor or organisation if an open source model is involved, and follow well-defined processes to help maintain high quality standards.

Key Accountabilities:

● Qualified candidates will possess superior communication and interpersonal skills to socialise technology and their vision across the spectrum of team members
● Aptitude and the ability to train and mentor teams on best practices as it pertains to specific mortgage systems and applications.
● Enforce systematic execution of functional, system integration and regression testing in a standardised manner for all initiatives connected with the specific mortgage systems and applications
● Collaboration closely with Business, PMO and Development leads to deliver continuous product quality improvement.
● The core set of activities for an application engineer falls into the following categories:

• Development Oversight: Responsible for overseeing any design, development and program implementation required to address business functionality.

• Technical Support: Work in conjunction with L1/L2 and vendors to respond to any technical issues.

• Obtain and Maintain a high level of customer awareness of emerging customer needs, generate ideas for products/features that innovate and address gaps in the current usage base

Key Relationships Focus:

(External and Internal Contacts) (Nature of interaction)
● Service Operations Leadership Team

●DS Global Business Teams
● IT ServiceDesk and Change Management

●IT App Support & Infrastructure Groups

●Vendor

Knowledge/Skills/Experience:

● Driving / delivering on support commitments
● Improving Service Operations

• API development using REST, SOAP, JSON, XML, Web services,Spring/NodeJS

• Angular/React JS

• MS SQL Server, Oracle or No SQL

• C#

• Change Management

• Web Development

• Hands on Experience in mortgage related systems and applications

• Sound knowledge of scripting, testing and simulation tools, system administration tasks in particular with respect to MS SQL; Windows Server; IIS and Disaster Recovery

● Technical proficiency in architecture, data integration, and systems integration

• Operational Knowledge of monitoring and troubleshooting environments associated with mortgage related systems and applications

• Ability to work collaboratively in technical and functional teams

• Excellent interpersonal and communication, including effective public speaking skills and presence

• Able to work effectively with both business and technical stakeholders

Qualifications:

● Bachelor’s degree (B.A. or B.S.) from a four-year college or university or 8 to 12 years of IT industry work experience, with at least 3 years of leadership experience and 5 years developing and executing strategic plans and/or project portfolios or an equivalent combination
of education and experience.
● Typically has 5-10 years of IT and business work experience with a broad range of exposure to various technical environments and business segments. At least 3 years of experience with managing team(s) responsible in strategic planning, business development or client
management and working with a broad range of diverse and complicated business units.

● ITIL v3 foundation and practitioner certification

Travel:
Limited travel up to 15%