Senior Cyber Identity & Access Mgmt(IAM)

Senior Cyber Identity & Access Mgmt (IAM)

Department:  Operational Smart Grids

Reports to: Manager - Cyber IAM
Location: In Office,  Rochester NY, Orange CT

The base salary range for this position is dependent upon experience and location, ranging from: $114,332.80 - $142,916

Job Summary

This role provides strategic leadership and operational support across Avangrid Networks to advance compliance initiatives for Identity and Access Management (IAM) and Service Management (SM) processes. The position plays a critical role in supporting grid modernization and digital transformation efforts by ensuring secure, compliant, and efficient management of IAM and SM systems. This position can be located in Rochester, NY or Orange, CT with occasional travel to all locations. 

Key Responsibilities

Identity and Access Management (IAM):

• Lead the design, deployment, and evolution of IAM solutions aligned with a zero-trust security framework.

• Provide subject matter expertise (SME) on IAM technologies, ensuring compliance with NIST 800-63, GDPR, SOX, CEII, and NERC standards.

• Develop and maintain IAM policies, standards, and metrics to ensure high availability, repeatability, and performance.

• Support implementation of Governance, Risk, and Compliance (GRC) tools for IAM-related processes.

• Evaluate and manage IAM vendors and third-party solutions for compliance and regulatory alignment.

• Conduct risk assessments and provide guidance on IAM best practices to internal stakeholders.

• Monitor and support IAM systems daily, ensuring resilience and risk reduction.

Asset & Service Management:

• Lead the design and implementation of SM processes using tools like ServiceNow to serve as a single source of truth for OSG Asset, Incident, Change, Request and Incident Management.

• Collaborate with engineers and SMEs to develop and maintain SM processes and workflows.

• Ensure compliance with NERC CIP regulations (e.g., CIP002, CIP013) and maintain traceability of regulated assets.

• Enhance security policies and SM procedures to align with evolving IT/OT landscapes.

• Provide mentoring and governance support to operational teams to ensure process adherence and compliance.

Required Qualifications

• Bachelor’s degree in business management, Information Technology, Cyber Security, Computer Science, or a related field (master’s degree preferred) or 7+ years of relevant experience.

• Proven experience in IAM and service management within regulated industries.

• Experience with ServiceNow or similar service management platforms.

• Experience with SailPoint, CyberArk, ForgeRock or similar access management platforms.

• Strong understanding of cybersecurity frameworks and regulatory requirements.

• Ability to lead cross-functional teams and communicate effectively with technical and non-technical stakeholders.

• Demonstrated ability to manage complex projects and drive continuous improvement.

• Proficient in Microsoft Project, Excel, PowerPoint, and Word.

Preferred Qualifications

• Global View of the Business (Values cross-functional collaboration, understands the importance of growing knowledge and developing relationships and links across the organization)

• Strong Project/Program Management Skills (Understands leadership and team management skills. Proficient in project management tools and software – Gantt charts, Microsoft Project, Smartsheet) Analytical and problem-solving skills specific to Digital Identities

Company:

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com.

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions.  This does not include those that will work for Avangrid Power.

Job Posting End Date: