Quality Control Supervisor - Sterile

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role

We are seeking a detail-oriented and hands-on Quality Control Supervisor to join our Quality team at our large-scale, non-sterile compounding pharmacy. Reporting to the Quality Control Manager, you will play a vital role in ensuring our products meet the highest standards of safety, efficacy, and regulatory compliance. This position is ideal for someone with a strong foundation in pharmaceutical or compounding environments who thrives on the production floor and is passionate about continuous quality improvement.

You will be directly involved in overseeing in-process and final product inspections, supporting compliance initiatives, and mentoring quality control staff on day-to-day operations and procedures.

This position requires working onsite at our New Albany, Ohio facility.

You Will

• Supervise a team of quality control specialists.

• Supervise and execute in-process and final product inspections across various stages of the compounding and visual inspection process.

• Ensure raw material and product compliance through quality checks and documentation reviews.

• Support the Quality Control Manager in investigations for non-conformances, deviations, and customer complaints.

• Conduct and document equipment verifications and assist in calibration schedules (e.g., balances, pH meters).

• Help implement and sustain compliance with USP <795> and applicable cGMP practices.

• Assist with internal audits, third-party inspections, and maintain audit readiness.

• Maintain accurate records of inspections, results, and quality metrics for reporting purposes.

• Train, coach, and mentor the operation and pharmacy team members on quality control procedures and standards.

• Participate in drafting and revising SOPs, work instructions, and related documents.
  

You Have

• Minimum 3 years of experience in quality control or assurance, preferably in a sterile compounding or pharmaceutical manufacturing environment.

• Strong understanding of USP <795> , USP <797>, USP <800> standards and cGMP practices.

• Associate's or Bachelor’s degree in Chemistry, Microbiology, Biology, Quality Management, or a related field (preferred).

• Excellent attention to detail, with strong documentation and communication skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and Google platform applications; experience with MRP/ERP systems is a plus.

• Experience in regulated environments (FDA 21CFR 210/211 knowledge a plus).

• Ability to manage multiple tasks simultaneously, with strong time management and organizational skills.

• A Pharmacy Technician license or willingness to obtain one within the first six months of employment (we cover costs and will help you obtain your trainee hours).
  

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.

• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).

• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.

• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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