Collections Associate
Job Summary
Responsible for contacting customers for the purpose of collecting outstanding accounts receivables on orders. Resolve customer billing problems and reduce accounts receivable delinquency.
Major Tasks, Responsibilities, and Key Accountabilities
- Communicates with customer to determine reason for overdue payment and review terms of sale, service, or credit contract.
- Receives payments and posts amount paid to customer account.
- Documents information about financial status of customer and status of collection efforts.
- Reviews and monitors assigned accounts and all applicable collection reports. to maintain up-to-date customer records.
- Maintains clear documentation of customer contact through the collection or dispute process. Ensures timely follow-up of open disputes is completed in accordance with service level agreements.
- Resolves internal and external customer non-payment issues, invoice discrepancies, and customer payments outside of approved terms.
Nature and Scope
- Refers complex, unusual problems to supervisor.
- Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
- None.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- No travel required.
Education and Experience
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Experienced municipal finance professionals are needed at PFM to lead complex financial modeling and advisory services for public sector clients.
AmTrust Financial Services is looking for a detail-oriented Collections Representative II with experience in insurance or financial collections to join their Cleveland team.
An opportunity at PACE Loan Group for an Analyst passionate about commercial real estate finance to join their Minneapolis team and contribute to innovative C-PACE financing solutions.
Lead the enterprise risk management reporting for corporate functions at American Express, helping drive risk governance and performance monitoring.
This role offers an opportunity to lead comprehensive audits of credit and fraud risks at American Express, leveraging your expertise to influence and enhance risk management strategies.
Environmental Casualty Underwriting Specialist at AIG responsible for managing and expanding a complex casualty insurance portfolio through strategic underwriting and client collaboration.
Lead the Commercial Rating & Underwriting division at American Express, overseeing risk assessment and portfolio management of large institutional credit exposures.
Lead the Commercial Rating and Underwriting team at American Express to oversee credit risk assessment and underwriting for large institutional exposures.
Serve as a Part Time Teller at Santander in Philadelphia, delivering excellent customer service and managing transactions efficiently in a dynamic banking environment.
Experienced Pricing & Revenue Manager needed at Republic Services to lead pricing strategy development and drive balanced unit price and volume growth.
Santander is hiring a Part Time Teller in Garwood, NJ to provide outstanding banking service, process transactions, and support risk management protocols.
Lead regulatory financial reporting and strategic initiatives as Manager - Controller at American Express, a leader in global financial services.
A Casualty Underwriter I role at Verus Specialty Insurance focusing on underwriting, broker relationship management, and applying industry knowledge within a dynamic, hybrid work environment.
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Servic...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
