Design Specialist (Kitchen and Bath)
We are currently seeking an outgoing, detail-oriented individual to work as a Kitchen and Bath Design Specialist. This onsite position will work within our Royal Oak Showroom with Remodelers, Builders and Multi-unit customers on kitchen and bath designs.
The Design Specialist is responsible for the direct interaction with customers seeking creative assistance in designing kitchens and baths as well as information about our products and services.
Key responsibilities of the position include but are not limited to:
- Primary focus on Residential customers, including Contractors, Builders and Remodelers and their clients
- Provide hands on design solutions to ensure layout/product fits their vision and budget.
- Work directly with our Outside Sales team and customers to provide desgin services.
- Work directly with walk-in customers and homeowners in need of design and products; align them with one of our contractors and/or fabricators as needed.
- Specify counter tops, vanity tops, shower surrounds or coordinate with fabricator to use our products.
- Using the latest technology, generate and present plans, views, elevations and renderings to clients and homeowners.
- Complete Design Packets for Outside Sales Team
- Assist prospective new customers with filling out application forms and submitting to Accounting Team
- Work with Customer Service Team to help HJO Sales Team and customers to place orders
- Track and follow up with sales using our CRM program
- Execute various projects and tasks assigned in a timely manner.
- College Graduate or equivalent work experience in Interior Design, Architectural or Construction field
- Minimum 3 years of experience in a Kitchen and Bath Design role and/or Sales role working directly with customers (knowledge of installation is a plus)
- Computer proficiency in Microsoft Office, 2020 Design (Design Live) software and CRM programs (Proton)
- Excellent communication skills (verbal and listening) and ability to work with many different personalities
- Proactive problem-solving ability
- Ability to self-manage and maintain multiple projects at a time.
- Health Care Plan (Medical, Dental & Vision)
- Short Term & Long-Term Disability
- Retirement Plan (401k)
- Profit Sharing
- Life Insurance (Basic)
- Paid Time Off
- Paid Holidays
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