MSO Credit Balance Specialist - job 1 of 2
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
What You Will Do:
Assists patients in interpreting hospital policies, procedures, and services, and in obtaining solutions to problems and concerns. Identifies priority patient satisfaction issues and suggests recommendations for resolution. Educates patients and their families about patient rights in accordance with state law. May also assist in the handling of patient inquiries, correct/update billing details.
Under general supervision and according to established policies and procedures, performs a variety of duties related to processing of overpayments made to UAHSF MSO /UAB Hospital.
Duties may include but are not limited to; timely and accurately processing of overpayment requests, post contractual adjustments, write offs, or transfers accordingly to resolve credit balances, resubmits claims and supporting documentation as needed, and communicates with third party payers in response to overpayment requests and/or to obtain insurance hierarchy information.
Communicates issues to management timely. Performs other duties as assigned by direct supervisor.
What You Will Need:
High school diploma or equivalent
Two years of related experience and general knowledge of payer-specific or medical billing.
What Would Be Nice To Have:
Previous experience in working credit balance accounts and processing patient and insurance overpayments.
Knowledge of CPT and ICD-9/10 coding
Good written and verbal communication skills
Basic computer skills
#LI-DNI
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Guidehouse seeks an experienced Outpatient Coding Compliance Coordinator to analyze documentation, advise on correct code assignment, and act as a technical resource for coders and clinical teams in a fully remote role.
Guidehouse is hiring a Senior Process Improvement Consultant to lead IT controls assessments and remediation efforts for federal clients, requiring an active Top Secret/SCI clearance with polygraph.
Senior SALT tax leader needed to oversee complex state and local tax work, grow the practice, and mentor staff at a well-established regional accounting and consulting firm.
HomeXpress is hiring a Treasury & Liquidity Analyst to oversee daily cash management, forecasting, warehouse line relationships, and loan sale settlements for a fast-paced mortgage lender.
Shield AI is hiring an Accounts Receivable Specialist to manage end-to-end billing, collections, and AR reconciliations for its fast-growing Defense & Aerospace finance organization.
Protect employers and partners by investigating and resolving payroll tax notices as a Tax Resolution Specialist at Check.
NVIDIA is hiring a Tax Technology Manager to lead SAP and ONESOURCE-based indirect tax system implementations and integrations, driving automation and global compliance.
Mudflap seeks a seasoned Controller to lead accounting operations, strengthen financial controls, and scale reporting for our fast-growing fintech marketplace.
Support clinical trial finance operations by managing accounts, processing invoices and amendments, and maintaining accurate financial tracking for industry-funded studies within the Office of Clinical Research.
A strategic, hands-on accounting leader is needed to direct property accounting operations, mentor managers and accountants, and advance Vantaca-driven process improvements for a leading HOA management firm in the DFW area.
Responsible for registering and maintaining customer state unemployment tax accounts, coordinating with state agencies, and communicating required actions to customers in a hybrid support role at Justworks.
Lead Notion's technical accounting and financial reporting function to establish SEC-ready policies, controls, and disclosures while scaling a high-performing team in a fast-growing SaaS environment.
Directive is hiring an Assistant Controller to lead month-end close, revenue recognition, and accounting operations while driving automation and process improvements in a remote-first, growth-oriented marketing agency.
Guidehouse seeks a remote Patient Account Representative to review and correct self-pay accounts, verify insurance, and prevent bad debt using IDX and billing best practices.
AWP is hiring a Customer Relations Account Specialist to manage invoicing, resolve billing discrepancies, and drive timely collections for assigned customers.
Complex Journeys Demand a Trusted Guide. That’s Us.
27 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
