Senior Engineer, Production Operations

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

As a Senior Engineer, you will be a key individual contributor within our Production Operations team. You will be instrumental in designing, building, and maintaining highly reliable, scalable, and performant cloud infrastructure and systems that support Greenlight's mission-critical services. This role is for a seasoned engineer who thrives on solving complex operational challenges, enhancing system stability, and improving efficiency through automation and best practices.

• Contribute to the design, implementation, and maintenance of Greenlight's core cloud infrastructure and Site Reliability Engineering (SRE) practices to ensure high availability, scalability, and performance.
• Develop, maintain, and optimize our cloud infrastructure using Infrastructure as Code (primarily Terraform) and other automation tools.
• Collaborate closely with development and security teams to embed SRE principles into the software development lifecycle, promoting secure and reliable coding practices.
• Design and implement robust monitoring, logging, and alerting solutions to provide comprehensive visibility into system health.
• Actively participate in and support incident response, performing deep-dive root cause analysis, and contributing to actionable blameless postmortems to prevent recurrence.
• Identify and implement architectural improvements to enhance system reliability, resilience, and operational efficiency.
• Automate operational tasks and processes to reduce toil and improve efficiency.
• Research, evaluate, and advocate for new technologies and tools that can improve our operational posture and efficiency.
• Enhance existing services and applications to increase availability, reliability, and scalability in a microservices environment.
• Build and improve engineering tooling, processes, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery.

• 5+ years of experience in a Site Reliability Engineering, Production Operations, or similar role, with a strong focus on cloud infrastructure and distributed systems.
• Proven experience architecting, building, and maintaining highly available, secure, and scalable systems in a public cloud environment (AWS strongly preferred).
• Strong proficiency with IaC tools, particularly Terraform.
• Demonstrated experience in automating operational tasks using scripting languages (e.g., Python, Go, Bash) and automation platforms.
• Expertise in designing and implementing comprehensive monitoring, logging, and alerting solutions (e.g., Datadog, Prometheus, Grafana, ELK stack).
• Solid understanding of incident response best practices, with experience in troubleshooting and resolving complex production issues.
• Strong understanding of distributed systems, microservices architectures, and containerization technologies (Docker, Kubernetes/EKS).
• Exceptional analytical and problem-solving skills, with a track record of debugging complex issues in production environments.
• Excellent communication, collaboration, and interpersonal skills. Ability to clearly articulate technical concepts to both technical and non-technical audiences.
• A passion for identifying and implementing improvements in system reliability, performance, and operational efficiency.

• Experience with payments infrastructure or other high-volume transactional systems.
• Familiarity with database technologies (e.g., PostgreSQL, Cassandra, DynamoDB).
• Experience with continuous integration/continuous delivery (CI/CD) pipelines.

• Medical, dental, vision, and HSA match 
• Paid life insurance, AD&D, and disability benefits 
• Traditional 401k with company match
• Unlimited PTO 
• Paid company holidays and pop-up bonus holidays 
• Professional development stipends
• Mental health resources  
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.

The estimated base pay range for this position in (NY, CA, WA): $152,000- 185,000

The estimated base pay range for this position in (CO): $152,000- 177,000

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email [email protected].