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Contracts Administrator

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  


The Contracts Administrator will provide support and assistance to the Contracts team and legal department in facilitating the management of contracts and associated documents throughout the revenue and procurement contract lifecycle, in addition to providing support to the sales and sales enablement teams with certifications, insurance forms and other documentation necessary to complete revenue transactions and RFP/RFI requests.    


What your impact will look like:
  • Review all completed revenue contracts for accuracy, facilitate signatures in accordance with revenue signature process;
  • Complete signature process as required by Puerto Rico law, statute and customer requirements, which may require in person signature and travel;
  • Support Sales Enablement and the legal department in bid response preparation and contractual compliance requests with certification completion and securing accurate and current certificates of insurance, which may include having to secure corporate certifications and documents in person;
  • Maintain accurate and up-to-date contract records within SFDC and other contract repositories, store and save contracts and associated documentation in accordance with legal department retention policies and procedures;
  • Manage legal and contracts consolidated email boxes, dispense requests and tasks in accordance with legal department policies and procedures, escalate legal issues and legal notices to legal counsel or contract managers for further evaluation or approval when appropriate; 
  • Validate and document client entitlements and other contract attributes as requested;
  • Manage record keeping for all contract-related correspondence and documentation, as well as all internal department files and resources;
  • Ensure accurate post-signature processing of orders and contracts as they are received, which will include verification of required filings of contracts with the Puerto Rico Controller; and
  • Participate in new company acquisition integrations and other contracts-related projects as requested by management.


You will love this job if you have:
  • Bachelor’s degree, associates degree or paralegal certificate with <1 year experience;
  • Experience with Microsoft Word required; experience with Salesforce and Docusign a plus;
  • Excellent written and verbal communication skills;
  • Meticulous attention to detail, ability to stay organized when faced with tight timelines and competing priorities;
  • Comfortable collaborating with all levels of a professional organization;
  • Professional demeanor and communication (in person, over the phone, and through electronic communications and social media);
  • A pragmatic customer-centric attitude, strong problem-solving skills and cooperative team focus; and
  • Reliable transportation and ability to travel throughout Puerto Rico regularly.
  • This is a hybrid position, requiring a combination of in-office and remote work.


Security and Privacy Requirements
  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


The Benefits 


At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in Puerto Rico


- Flexible Time Off

- Medical Plan, Dental & Vision Insurance

- 401(k) plan with matching contribution

- Paid Parental Leave

- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance

- And more!


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law. 



Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


Security and Privacy Requirements

-     Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

-     Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

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CEO of Granicus
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Mark Hynes
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Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.

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DATE POSTED
August 18, 2025
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