Founded in 2015 by Roman Lapeyre and Alex Plugaru, Gorgias is a multi-channel help desk integrated with e-commerce merchants' (BigCommerce, Shopify Plus, and Magento) back-office. It allows merchants to manage all their customer support from a sin...
Lead growth and retention for a portfolio of enterprise e-commerce customers by driving upsells, building executive relationships, and delivering data-driven account strategies at Gorgias.
Lead product marketing at Gorgias to define the Conversational Commerce category, translate product innovation into market impact, and accelerate enterprise adoption of our AI-driven commerce platform.