Sales Coach

Sales Coach - Portland, Maine

** Salary $80,000 + bonus

Are you a Sales Coach who is ready to work with America’s Best Retailer 2024 for Hearing Care? The role of a Sales Coach is to be a mentor, motivator, and guide for the sales team. The efforts of this position should be geared towards improving the skills, confidence, and overall performance of our staff.

At Beltone, we are passionate about delivering the gift of hearing. As a Sales Coach you change the lives of our patients by providing an exceptional hearing healthcare experience. Our success is contributed to a collaborative work environment where patient needs always come first. and employees are empowered!

Highlights:                    

• Coordinate and organize Leadership team coaching sessions.
• Monitor KPIs and goals for areas of improvement.
• Coach, monitoring KPIs for follow-up to identify areas for coaching.
• Schedule and coordinate and conduct coaching sessions.
• Hold staff accountable for their performance. Exercise Progressive Discipline to hold employees accountable.
• Conduct Sales Training for new hires.
• Assist Leadership team with current staff sales training and team coaching.
• Coordinate, conduct and follow-up on sales training.
• Respond to price, deposit, and return questions.
• Handle customer concerns.
• Cover and answer questions directed to the Sales Department email.

Minimum Qualifications           

• Education: Must have a High School Diploma or a GED.
• Experience: Office and Sales; Hearing Industry Experience Preferred
• TECHNOLOGY SKILLS Electronic mail software- Microsoft Outlook, Collaboration software- Microsoft Teams Word processing software- Word, Excel, General CRM Software
• Licensed Hearing Instrument Specialist

Preferred Qualifications      

•  Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.
• Speaking — Talking to others to convey information effectively.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management- keep track of your schedule so you're able to complete your tasks without letting anything drop between the cracks.
• Detail Oriented - Ability to pay attention to the minute details of a project or task. Patience - Ability to act calmly under stress and strain.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Benefits:

• Health, Dental, and Vision Insurance: Comprehensive health benefits to ensure the well-being of employees.
• Paid Time Off: Enjoy paid time off for a healthy work-life balance, 3 weeks to start.
• 401(k) Plan: Benefit from a 401(k) plan with a 4% match, after the first year. 
• Monthly Bonuses: Earn monthly office bonuses upon reaching your goals, providing additional financial incentives.
• Training Programs: Access training programs aimed at enhancing your skills and ensuring your success.

Join us! Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023,2024), and the reason is our people!

We are an Equal Opportunity Employer.

#LI-Beltone