Job Description
This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Global Technical Center - Champion Service Operations office three times per week or other frequency dictated by the business.
This job is not eligible for relocation benefits.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
As a Mega Public Analyst – Public Sector, you will oversee dealer contractual processes with a strong emphasis on compliance, coordination, and data accuracy. This role plays a critical part in supporting dealer operational changes in accordance with state franchise statutes and GM’s Dealer Sales and Service Agreement (DSSA). You will collaborate closely with cross-functional teams to ensure all documentation, approvals, and updates are completed with precision and within required timelines.
Beyond contractual management, you will leverage data-driven insights to inform internal planning and decision-making. In partnership with the (DP2) team and field staff, you will help execute strategic initiatives that strengthen GM’s dealer network.
You will be part of a mission-critical team driving the evolution of GM’s dealer network during a period of rapid transformation in the automotive industry. Your contributions will enhance operational efficiency, reinforce compliance and process integrity, and support strategic dealer initiatives—ideal for a professional who thrives in a dynamic, detail-oriented, and analytically focused environment.
What You'll Do: (Responsibilities):
Independently prepare Dealer contracts, Program Enrollment Forms, and template/ad hoc letters; complete Dealer activations and maintain updates within internal systems and logs.
Analyze and process contractual changes within timeframe and consistent with state franchise statutes, the Dealer Sales and Service Agreement (DSSA), and complete Area of Primary Responsibility (APR) notice requirements in accordance with state and internal policies.
Secure required documentation and approvals by collaborating with key stakeholders including Dealers, GM Legal, Market Analysis, Regional Directors, Zone Managers, and the DP2 team.
Advise and provide support and solutions to key stakeholders regarding proposals, network planning activities, and system-related requests, Dealer Contractual Group (DCG) policies, procedures, and compliance expectations.
Partner cross-functionally with DP2 team and field staff to align contractual actions with strategic dealer network goals.
Conduct financial analysis and evaluate candidate sales and profit forecasts, providing/delivering insights from composite groups to internal teams and dealers.
Review and maintain DCG SharePoint files annually for ILM compliance, and support documentation requests for audits or legal processes.
Provide additional departmental support assisting the DP2 process through documentation coordination, progress tracking, and ensuring alignment with compliance and dealer network initiatives and other special projects.
Required Qualifications:
Bachelor’s degree in business, Marketing, or a related field.
5–7+ years of experience in dealership/automotive operations, OEM environment, or a related discipline.
Ability to muti-task in a fast-paced operations environment.
Strong analytical and statistical skills with the ability to translate data into actionable insights.
Proven ability to work cross-functionally, collaborate effectively across teams, and drive performance and problem-solving outcomes.
Excellent communication, presentation, and stakeholder management skills, with the ability to confidently develop and deliver messages to diverse audiences.
Proficient in Microsoft Office (Excel, PowerPoint, Teams) and data visualization tools such as Power BI.
Demonstrated customer focus and a strong commitment to innovation and continuous improvement.
Exceptional attention to detail, organizational skills, and the ability to manage multiple priorities under tight deadlines.
Ability to lead with confidence without authority multi-stakeholder proposals, delivering insights to leadership, and influence decisions through strategic analysis.
Self-starter with the ability to move with urgency, independently, and be comfortable with high visibility and ambiguity as well as shifting priorities
The ability to foster and maintain and build relationship and be able to innovate and speak fearlessly.
What Will Give You a Competitive Edge (Preferred Qualifications):
Familiarity with state franchise law, dealership operations, or manufacturer-dealer agreements.
Experience assisting with outcomes through metrics, KPIs, and data visualization.
Experience in legal and governmental areas.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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