Qualifying Center - Junior Qualifying Specialist (NFWS)
Grand Canyon Education is seeking a Junior Qualifying Specialist to support the mission of Grand Canyon University through GCE's Qualifying Center department.
Purpose Within the Organization:
The role of the Qualifying Specialist includes, but is not limited to, placing outbound calls to prospective student inquiries and engaging with them to assess their interest in achieving a college education. After initial assessment, the prospective student will be forwarded to the appropriate counselor depending on area of interest. This includes creating conversations with prospective students, to gain interest in GCU.
Responsibilities Related to Purpose:
- Respond immediately with prospective students within various queues through outbound calls and inbound calls
- Engage prospective student in conversation about desire to achieve college education
- Identify qualifying information to determine whether or not to pass prospective student forward
- Demonstrate effective interpersonal skills during all transactions
- Utilize effective customer service qualifying questions to create an environment of mutual respect
- Other duties as assigned
Qualifications:
- Customer service and/or call center experience (preferred)
- Strong multitasking, typing skills required. Knowledge of email and browser navigation preferred
- Ability to type 20 wpm while interacting with callers and system-based tools
- Possess a level of communication skills to accurately collect, relay and track information is necessary
- The ideal candidate will have a positive, friendly and outgoing personality
- Must be dependable, punctual, and customer service oriented
Education:
Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University
You may be subject to termination if you fall below the minimum requirements.
Pay Rate: Minimum Wage
Expected End date: June 30, 2026
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Elevare Branding seeks a proactive Customer Support Manager to lead support operations, resolve escalations, and drive process improvements that elevate client satisfaction.
Ramp is looking for customer-focused Customer Experience Agents in Denver to provide high-quality, phone- and chat-based support for thousands of customers on a fast-moving, AI-enabled platform.
Linear is hiring a Scaled Customer Success Manager to drive programmatic, data-informed adoption and retention for a large portfolio of customers while working remotely across North America.
MPF Federal is looking for a computer-savvy Remote Customer Service Representative to support Veterans and providers by verifying benefits, navigating systems, and delivering excellent customer care.
DailyPay is hiring a Technical Engagement Analyst in Minneapolis to troubleshoot integrations, optimize client data exchanges, and serve as a technical escalation partner for client-facing teams.
Support a historic no-kill cat shelter as a part-time Adoption Counselor helping match cats with loving, responsible homes while representing Gifford at outreach events.
Unify is hiring a product-minded Customer Support specialist to own support operations, documentation, and product feedback from the NYC office.
Plaza Healthcare seeks a friendly, organized Receptionist to manage front-desk operations and support patient-facing services at its South Scottsdale skilled nursing facility.
Support Sleeper Picks as a Customer Success Associate by providing multi-channel user support, resolving issues, assisting with fraud reviews, and surfacing product feedback to the team.
Lead front-end operations and guest service at Piggly Wiggly in Monroe, WI as an Assistant Customer Service Manager, coaching associates and ensuring excellent checkout experiences.
Technical Customer Success Manager needed to manage strategic enterprise accounts, drive cloud/DevOps adoption, and deliver measurable customer outcomes while working remotely from North Carolina.
Provide warm, professional intake and scheduling support for clients seeking mental health services during weekend coverage, ensuring accurate matching and seamless transitions to clinicians.
Fetch Specialty & Emergency Veterinary Centers in Brandon, FL is hiring a Referral Coordinator to manage referrals, support referring clinics and guests, and ensure accurate medical documentation and smooth case transitions.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
