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Senior Business Risk & Controls Program Manager

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ. 

 

As a first line of defense risk professional, the Senior Business Risk & Control Program Manager - Risk Programs & Governance position is responsible for the support and execution of various risk programs and activities within a Business Unit (BU), adhering to the Bank's Risk Appetite and Corporate Strategy. This role is response for engaging with the BU in management of risks and controls across all risk types. Facilitates and/or monitors execution of risk policies, standards, procedures and/or program requirements. Serves as an effective communication channel between the Risk Management Department, regulators, and FCB BUs. Influences cross-functionally without direct authority. May act as a mentor.

 

Some additional responsibilities include:

 

  • Centrally manage and provide first-line oversight of newly implemented risk program policies and standards, in coordination with second-line risk management teams.
  • Develop first-line risk program procedures, in alignment with established policies and standards.
  • Conduct ongoing monitoring, tracking and reporting of risk program adherence measures, ensuring timely escalation when applicable.
  • Support governance processes, reporting and routines to provide risk insights through an aggregated view.
  • Provide ongoing consultation and business unit education regarding risk management topics and risk program expectations.

Responsibilities

  • Business Risk & Controls Knowledge and Expertise - Maintains and utilizes a deep understanding of the complexities inherent in the organization's business environment, including industry markets, products, services, client-base and competitive landscape. Ability to analyze and interpret business trends and drivers to identify underlying patterns, interdependencies and emerging opportunities and risks. Collaborates with cross-functional teams to assess the impact of external factors including regulatory changes, market disruptions or business operations and strategy.
  • Risk Program Execution - Oversees the implementation and maintenance of the BU's risk management framework. Assists the composition and regular maintenance of policies, standards and procedures that support risk program execution. Coordinates risk assessments to evaluate and may manage key risks across the BU. Manages book of work to identify gaps and assess capacity, ensuring alignment with strategic objectives and prioritization of risk management initiatives. Directs the tracking and resolution of issues across the organization, ensuring timely escalation and remediation. Monitors the status of effectiveness of issue remediation efforts, providing regular metric-focused and thematic updates and reports to senior management. Coordinate with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives.
  • Regulatory Engagement - Participates in regulatory inquires, examinations, and audits in collaboration with internal stakeholders. Coordinates regulatory submissions, response, and report requirements, ensuring accuracy, completeness, and timely submission. Monitors regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.
  • Risk Governance & Reporting - Develop and maintain risk reporting frameworks, dashboards, and metrics to provide senior management with timely and actionable insights into risk profile and risk management activities. Prepare regular risk reports and presentations summarizing key risk indicators, risk trends, emerging risks, and risk mitigation efforts for financial and non-financial risk stripes. Monitor the effectiveness of risk reporting processes and tools, identifying areas of optimization. Facilitate governance (i.e. Forums) and communication routines with the BU team to ensure appropriate distribution of risk program related information.

Qualifications

Bachelor's Degree and 8 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

OR

High School Diploma or GED and 12 years of experience in Financial Services and First Line Risk Management, Enterprise Risk or Operational Risk

 

Preferred Qualifications: 

Advanced Degree in Finance or Risk Management

Knowledge of risk techniques, practices, and control frameworks

Knowledge of various banking and government regulatory requirements and processes

Knowledge of regulatory guidance pertaining to enterprise risk and operational risk

Ability to work effectively with associates, senior management, and various committees

 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$90000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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More than 125 years. Over 10,000 people strong. While we began as a small-town bank with a single branch, today’s First Citizens has more than 550 branches from coast to coast. We are the largest family-controlled banks in the United States. And ...

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Full-time, hybrid
DATE POSTED
July 29, 2025
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