Junior IT Support Engineer
Join the creative revolution at XR!
XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it!
At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive.
Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together!
Job Responsibilities
- Providing day-to-day support for both hardware and software including desktop support (PC/MAC), telephony, mobiles, email and applications support for both office and remote users
- Onboarding / Offboarding of starters / leavers · Be the main IT point of contact for the office and work with other teams as required to support the infrastructure.
- Knowledge of Microsoft desktop technologies (Win 10, 11, Office 2013/2016, MS 365)
- Desktop/Laptop building, imaging and deployment
- MAC OS Support
- Install, configure, test and maintain operating systems, application software and system management tools
- Support mobile devices (Android, iPhone, tablets, etc.)
- Using a help desk system for incident management and escalation
- Proactively document all works into knowledge base
- Ensuring the Desktop infrastructure is maintained, and documentation is updated
- Open technical cases with hardware & software vendors to resolve problems
- Liaise with other IT personnel for problem resolution and escalations
- To spot and report where improvements can be made
- Assisting with projects of all sizes including technology infrastructure and software projects
- Assisting the IT team where needed
Pursuant to California's Pay Transparency Law, the pay range for this position is $55,000 - $65,000; base pay offered may vary depending on job-related knowledge, skills, and experience.
Essential
- Desktop OS and Business Applications, including; Windows 11/ Mac OS X 13 and above
- Microsoft 365 Apps
- Installation, Upgrades, Testing, Troubleshooting, Automation, and Optimization
- Creative Problem Solving · Troubleshooting end user issues
- Ability to prioritize and multi-task in a fast paced environment
Personal skills
- Excellent communication skills
- Be required on occasion to work outside standard working hours
- Willing to learn and develop skills
Values
Go the Extra Mile
- We proactively demonstrate initiative, innovation and identify ways to improve and win
- We demonstrate motivation, drive to meet and exceed expectations and our own standards
- We work in a sustainable way
Customer Focus
- We are committed to understanding our customers and their success.
One Company, One Team
- Organizational ownership: We own it, commit to it and deliver it
- Collaboration, Communication, Integrity & Honesty: We are open, respectful honest and transparent and help others to be the same
- We are seen and act as leaders in everything we do
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
BELAY requires a remote IT Systems Administrator skilled in Mac and PC support to drive efficient technology operations within a collaborative team.
LMI seeks a detail-oriented Application Systems Analyst to support federal systems at Scott AFB, combining strong analytical skills with effective communication in a dynamic environment.
Support critical DOE operations at the Savannah River Site as a System Administrator I, focusing on system maintenance, security, and mentoring.
An RPA Developer role at USAA to architect and lead robotic process automation initiatives that transform business processes and drive innovation.
An opportunity at CACI for a Junior/Mid-level Database Developer to develop and modernize OLTP databases onsite in Norco, CA within a mission-driven environment.
A role for a Senior Business Systems Analyst to drive security program initiatives and optimize compliance workflows within ServiceNow's innovative security organization.
Manage critical IT infrastructure operations at Point72, driving major incident resolution and change management in a dynamic, large-scale environment.
Peraton is seeking an experienced Digital Services Technical Lead to spearhead DevSecOps practices and incident management within its AWS-based enterprise environment.
AbbVie is looking for an experienced Salesforce Quality Management Technical Specialist to lead and deliver innovative SaaS solutions remotely.
Lead enterprise architecture initiatives for a dynamic transformation project, aligning technology with business goals in a hybrid role based near Denver, Colorado.
Peraton is looking for a skilled Local Registration Authority to manage PKI infrastructure and support secure identity verification processes at Offutt AFB.
EagleBank is looking for a detail-oriented Service Desk Analyst to manage and support end-user desktop hardware and software in a collaborative and inclusive work environment.
Lead the transformation of cybersecurity through AI-driven innovation at American Express in a strategic and technically authoritative Staff Cybersecurity role.
Extreme Reach is a company that provides cross-media video advertising solutions across TV, web and mobile channels through it's enterprise technology platform. Headquartered in Needham, Massachusetts, Extreme Reach maintains multiple locations th...
2 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
