Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
SUMMARY DESCRIPTION:
· Monitoring and filing Customs Importer Security Filings (ISF). File ISF filings and provide all other ISF filing activities according to Expeditors policies, customer needs and applicable regulations
· Provide exceptional customer service, keep in close contact with customer and origin office to make sure the shipment is filed accurately and timely
· Ensure that all work is handled efficiently by ensuring filings are completed timely & accurately. Maintain timeliness & accuracy of ISF filings by monitoring workboard and ISF tool
· Work out discrepancies of filing not on file
· Assist with Monitoring all ISF filings (in not ready, rejected, accepted w/warnings, draft status) on a daily basis
· Monitor IHO Events from origin on workboard
· Assist with reporting (mismatch report troubleshooting)
· Ensure you adhere to the required minimum of 52 annual training hours for all staff
Knowledge:
· Bachelor's Degree
· Preferably 1-2 years in freight forwarding industry. ISF experience a plus
· Professional oral and written communication skills
· Strong organizational, analysis & problem-solving skills
· Microsoft Office skills (Word, Excel etc.)
· Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results
All your information will be kept confidential according to EEO guidelines.
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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.
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