Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Customer Service Representative image - Rise Careers
Job details

Customer Service Representative - job 1 of 5

  • 19119 16th Ave S, SeaTac, WA 98148, USA
  • Full-time
  • Expected Base Salary: $24.00 - $27.00 / hour
  • Compensation: USD 24 - USD 27 - hourly

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Ensure exceptions are monitored and actioned timely
  • Ensure accurate and timely client and vendor billing
  • Track and trace Drayage Management and/or Air Import files as required
  • Ensure timely clearance and delivery of freight to customer for Import shipments
  • Ensure documents are sent to customer or broker for customs purposes in a timely manner
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Meet compliance regulations at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
  • Meet KPI standards, as per the company’s procedures
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Contribute to maintain strong relationships with suppliers (airlines, steamship lines, trucking companies, and others)
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Ensure all customers' standard operating procedures are followed and updated

Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air and ocean documentation process a plus
  • Understanding of Final mile drayage process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Proficient with Microsoft Office (Excel, Word, PowerPoint)

Additional Information

Expected Salary: $24-$27 per hour

Eligible for bonus

Expeditors offers excellent benefits:

  • Paid Vacation (first year prorated based off month of hire)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

Average salary estimate

$53040 / YEARLY (est.)
min
max
$49920K
$56160K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Expeditors On-Site 6095 Marshalee Dr, Elkridge, MD 21075, USA
Posted 3 hours ago

Expeditors seeks a Customs Brokerage Customer Service professional to manage customs clearance processes, ensure compliance, and deliver timely, high-quality customer support for import/export shipments.

Photo of the Rise User
Expeditors On-Site 10205 NW 19th St, Doral, FL 33172, USA
Posted 3 hours ago

Expeditors seeks an experienced Customs Brokerage Agent in Doral to prepare and submit customs declarations, ensure compliance, and support timely client billing and reporting.

Photo of the Rise User

Lead and coach an onboarding team to deliver frictionless broker and policyholder onboarding while driving process improvements, compliance, and collaboration across Sales and operations.

Photo of the Rise User
HeadLight Hybrid Salt Lake City, Utah
Posted 18 hours ago

Headlight is hiring an empathetic, detail-oriented Intake Specialist in downtown Salt Lake City to guide prospective clients through insurance/eligibility, match them with clinicians, and schedule their first outpatient appointments.

Photo of the Rise User
Posted 2 hours ago

TEKsystems is seeking a remote Member Services Representative to provide accurate, empathetic support for health plan members handling benefits, claims, eligibility, and billing questions.

Photo of the Rise User

Work remotely as a Healthcare Customer Service Representative for a large global service provider, delivering empathetic, accurate support to patients and clients across multiple channels.

Photo of the Rise User

Palo Alto Networks is hiring a Senior Technical Support Engineer to deliver expert, U.S. Government-focused post-sales support, driving resolution of complex network security issues and optimizing customer deployments.

Photo of the Rise User
Regard Hybrid No location specified
Posted 3 hours ago

Customer Success Manager at Regard to lead onboarding, adoption, renewals, and expansion for large health system clients while partnering with product, sales, and technical teams.

Photo of the Rise User
US Foods On-Site Charlotte, NC, USA
Posted 3 hours ago

US Foods is hiring a Customer Service Representative to manage inbound/outbound customer calls, process orders, and coordinate deliveries from our Charlotte location (moving to Lexington in late Fall 2025).

Photo of the Rise User
Posted 5 hours ago

Drive impactful public-safety outcomes as a Customer Success Manager at DroneSense by ensuring agencies successfully adopt and scale our drone software platform.

Photo of the Rise User
Posted 19 hours ago

Provide front-line patient support at Intermountain Health's Tellica Salt Lake City imaging clinic by managing check-ins, scheduling, insurance verification, and patient communications.

Posted 3 hours ago

Support a patient-centered at-home care team as an Enrollment Representative responsible for referral intake, insurance verification, and maintaining accurate patient records.

Photo of the Rise User
Posted 20 hours ago
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition

Provide hands-on technical support for Starlink customers at the Bastrop facility, resolving hardware, software, and network issues while improving support workflows and knowledge base content.

Photo of the Rise User

Provide exceptional in-branch customer service and accurate cash handling while identifying customer needs and referring them to bankers at Fifth Third Bank's Miramar Square location.

Posted 11 hours ago

Wolters Kluwer is hiring a Customer Service Technical Specialist to deliver advanced troubleshooting, SQL-based diagnostics, and production support for its healthcare and pharmacy application suites.

To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

45 jobs
MATCH
Calculating your matching score...
FUNDING
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 22, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!