Content Engineer

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

WHAT DOES A CONTENT ENGINEER DO?

The Content Engineer is accountable for architecting, automating, and optimizing the end-to-end lifecycle of modular content and digital assets across EVERSANA's pharma clients and business units. This role connects strategic objectives with technical execution—translating business and regulatory requirements into scalable content models, metadata schemes, and automated workflows. The Content Engineer serves as both a subject‐matter expert and hands‐on implementer, ensuring our DAM platform (e.g., Veeva Vault) and AI-enabled content-assembly tools deliver on promises of speed, precision, and cost efficiency.    

• Lead the design and governance of enterprise content models (XML/JSON schemas, component libraries) that support reuse across regulatory, commercial, and patient-facing channels.
• Define and maintain metadata taxonomies, controlled vocabularies, and tagging rules to enable discoverability, AI-driven asset generation, and compliance.
• Oversee the technical configuration and integration of DAM systems (Veeva Vault, Adobe Experience Manager, etc.), including ingestion pipelines, lifecycle rules, and API orchestration.
• Build and maintain automation scripts or middleware connectors to streamline asset ingestion, processing, review routing (MLR), and publishing.
• Partner with Agency, Patient Services, Deployment Solutions, and Med Affairs teams to translate business and regulatory needs into implementable technical requirements.
• Facilitate workshops, “office hours,” and training sessions to drive adoption of content-engineering best practices and self-service capabilities.
• Establish and enforce metadata governance processes, access controls, and audit procedures to ensure asset integrity and regulatory compliance.
• Perform regular system health checks, metadata audits, and taxonomy reviews—identifying gaps and remediating issues proactively.
• Provide hands-on support for regulatory submission packages and promotional collateral by assembling, validating, and packaging modular assets—closing critical delivery gaps during rollout.
• Troubleshoot metadata inconsistencies and version-control conflicts, ensuring traceability across asset lifecycles.
• Collaborate on RFP responses and solution pitches (e.g., DAM activation, GenAI content development) for prospective clients such as Boehringer Ingelheim, CSL Behring, and Kiniksa.
• Articulate the ROI of modular content and workflow automation to senior stakeholders, supporting pipeline growth and cross-BU expansion.

WHAT ARE WE LOOKING FOR?

• 10+ years of progressive experience in content engineering, digital asset management, or enterprise architecture—preferably within life sciences or other highly regulated industries, including significant experience leading large-scale content initiatives, platform activations, and cross-functional transformation projects.
• Subject-Matter Expertise in DAM platforms (Veeva Vault, Adobe, etc.), metadata strategy, and modular content models.
• Technical Proficiency with scripting languages and integrations to automate content workflows.
• Change Management Credentials demonstrated experience driving adoption of new tools and processes.
• Strong Collaboration & Facilitation Skills—experienced running workshops, writing clear technical documentation, and guiding cross-functional teams.
• Analytical & Problem-Solving Mindset—comfortable monitoring system performance, identifying bottlenecks, and iteratively improving processes.
• Excellent Communication—able to bridge technical and non-technical audiences, craft compelling business cases, and influence senior stakeholders.
• Undergraduate degree in information science, computer science, engineering, or related field (or equivalent experience).

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

All your information will be kept confidential according to EEO guidelines.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $135,000 to $150,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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