Manager Operations Support - Registration & Stability

Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.

In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.

We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!

• Demonstrates and promotes the company vision
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Support compliance of ISO/IEC 17025:2005
• Manage and optimize the sample registration process to ensure accuracy and efficiency
• Oversee the stability team ensuring proper storage, tracking and testing of samples over time.
• Lead and mentor Group Leaders, Technical Leaders, and Supervisors for both Sample Entry and Logistics to ensure on-time delivery of samples to the laboratory
• Collaborate with laboratory and client services teams to ensure timely sample processing
• Monitor KPIs and implement process improvements to enhance throughput and data quality
• Ensure compliance with regulatory standards and internal SOPs
• Support cross-functional initiatives and contribute to strategic planning
• May be required to assume responsibilities of the Sr. Manager for the team should they be unavailable.
• Assists with performance evaluations, staffing decisions and other supervisory activities for the assigned functional groups.
• Complete understanding of Eurofins Food Chemistry Testing, Madison SOPs as they apply to food testing services.
• Provides technical guidance to the employees of Eurofins Food Chemistry Testing, Madison
• Assists in planning, marketing and project activities for assigned group.
• Trains and mentors staff across Eurofins Food Chemistry Testing, Madison
• Prepares protocols, reports, and other documents associated with Eurofins Food Chemistry Testing, Madison.
• Interprets and implements policies affecting staff, fiscal and technical management of designated groups.
• Discusses study problems or scope changes with appropriate personnel and suggests solutions and actions to solve problems.  Manages the impact on time and cost.
• Works with Human Resources to implement appropriate affirmative action, salary administration, and communication programs within the department.
• Participates in client visits to Eurofins Food Chemistry Testing, Madison
• May have the additional responsibility of Managing Quality Systems.
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

• BS degree
• 6+ years of relevant experience.  Experience may be substituted for education.
• 3+ years management experience or supervising teams
• Experience in the techniques of food, supplement, and ingredient analysis and/or microbiology.
• Familiar with industry standards, such as AOAC, USP, ISO 17025, etc.
• Experience with GLPs and cGMPs (for Dietary Supplements or Medicated Feeds)
• Skilled in performing presentations, leading meetings, time management, and planning.

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.