Sr. Product Engineer - ArcGIS Monitor
Overview
Do you want to join a team of dynamic and detail-oriented engineers to develop capabilities that support our mission of helping our users work smarter, not harder? As part of the ArcGIS Monitor team, you will help define how the product monitors system health, performance, and usage of ArcGIS implementations throughout the lifecycle. By observing and analyzing both traditional and cloud infrastructure, software, and supporting system metrics, ArcGIS Monitor empowers organizations to optimize their ArcGIS systems by detecting anomalies, reducing costs for more effective operations, and understanding the overall system performance and capacity.
Our teams have a broad mix of experience levels and tenures that support an environment that promotes professional development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Our team also puts a high value on work-life balance, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We offer a flexible hybrid schedule so you can have a more productive and well-balanced life - both in and outside of work.
Responsibilities
- Work with software developers to design, build, test, and release high quality software
- Author and execute test plans; build and manage testing datasets for N-path, acceptance, and regression testing
- Research industry standards and specifications to translate requirements into software design
- Author Scrum user stories that define new feature capabilities to guide the software development process
- Communicate with product users to identify product requirements and advocate for their needs throughout the software development lifecycle
- Collaborate with product UI/UX designers to create mockups of rich user experiences for new capabilities
- Author user guide documentation and provide technical review of user guide documentation for accuracy, completeness, and usability
- Provide best practices, user documentation, demonstrations, and technical assistance for the product
- Work with automation engineers to design UI automation
Requirements
- 5+ years of experience in a similar position supporting similar responsibilities
- Professional experience working as a GIS or IT practitioner maintaining a GIS or IT environment
- Experience deploying and/or administering ArcGIS Enterprise, ArcGIS Online, or other comparable IT systems (web / application servers)
- Familiarity with traditional RDBMS systems (preferably PostgreSQL), including common SQL commands and concepts
- Familiarity with general server administration on Windows or Linux
- Strong communication and collaboration skills, working in a cross-functional environment
- Excellent problem solving and analytical skills
- Bachelor's in Geographic Information Systems (GIS), geography, computer science, or STEM related field
Recommended Qualifications
- Strong testing and QA experience with software products
- Experience maintaining and troubleshooting complex enterprise systems
- Experience with observability systems and performance monitoring concepts (Prometheus, OpenTelemetry)
- Working knowledge of at least one scripting or programming language (Python, Shell, PowerShell, JavaScript)
- Experience in the SCRUM process and its application to the software development lifecycle
- Experience with software control systems (GIT) and continuous integration and deployment (CI/CD) concepts
- Master's in Geographic Information Systems (GIS), geography, computer science, or STEM related field
#LI-DR5
#LI-Hybrid
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Esri is hiring a Customer Service Product Readiness Team Lead to oversee release readiness, lead a specialist team, and coordinate cross-functional activities to deliver smooth product and program launches.
Esri is hiring a Senior Product Engineer to lead development and improve the ArcGIS Maps SDK for JavaScript, delivering modern, high-quality web mapping experiences for global users.
Boeing is hiring an Associate Software Systems Engineer to support systems engineering, requirements, and Agile delivery for space-focused software and distributed computing solutions in Herndon, VA.
Senior technical lead role to architect and implement enterprise SharePoint and Power Platform (Power Apps/Power Automate) solutions for federal customers, with hands-on delivery, governance, and stakeholder leadership.
Help build and scale the backend services that power Made’s homeowner credit card and platform, working across databases, APIs, and AWS infrastructure.
Lead architecture and development of Clair's real-time fintech systems, building scalable, secure APIs and transaction processing that deliver instant pay to millions of users.
Apex.AI is hiring a Senior Application Engineer in Palo Alto to build and deploy C++-based applications and provide technical customer support for safety-critical mobility software.
Hometap seeks a Software Architect to define and lead the technical architecture for its cloud-native home equity platform, driving scalable, maintainable solutions across the engineering organization.
Lead development of Socure’s iOS SDKs and mobile apps focused on document verification, on-device ML, and biometric identity validation for a remote-first engineering team.
Lead the design and delivery of complex application enhancements and support activities for Highmark Health while collaborating with business partners and mentoring junior team members.
Yeet is hiring a Frontend Engineer to architect and optimize high-performance, canvas-based browser UIs used during real incident response workflows.
Work on full-stack features and scalable audio-data pipelines at David AI to help researchers and enterprises turn raw speech into high-signal training data.
Stord is hiring a Senior Software Engineer (TypeScript) to own and deliver scalable backend services and help lead product-centered engineering for its Consumer Experience platform.
Experienced UI Developer/Lead with active TS/SCI + polygraph needed to modernize mission systems using Java, Python, Splunk, and IaC for a federal contract.
Design and operate Console’s core infrastructure to enable scalable, enterprise-grade deployments and accelerate developer velocity across the company.
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...
13 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
