EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance.
EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups.
EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace.
EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.
As a Customer Operations Coordinator you will be supporting our guests, the Operation Support team, and our customer care department. You will assist in resolving customer service issues, fulfilling manually booked products and reporting.
Duties and Responsibilities
#LI-Hybrid
Qualifications
What Sets You Apart
This is an operational role that requires the availability to work any day of the week including nights, holidays, and weekends as needed.
The shifts for this role are 8AM-5PM and 10AM-7PM. This role has a hybrid schedule with 2 days in the office weekly.
Entertainment Benefits Group offers outstanding employee benefits including:
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Founded in 2001, Entertainment Benefits Group develops, owns, & operates ticketing systems ^ platforms for travel and entertainment markets in the United States. They work with brands & suppliers to develop attractive initiatives with a focus on d...
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