Mortgage Loan Compliance Analyst or Sr. - Colorado Springs, CO

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

The purpose of the Mortgage Loan Compliance Analyst position is to collaborate with the Management and Senior MLCAs to provide an independent, consistent, systematic, and thorough process to assess mortgage loan quality and compliance. The Mortgage Loan Compliance Analyst will coordinate with Mortgage Lending Managers by analyzing processes, reports and lending systems to ensure that compliance and credit quality requirements are being met on every mortgage loan and in a manner that is within regulatory, governmental, and secondary marketing guidelines. They will monitor changes in compliance and credit requirements in order to create appropriate written action plans, suggest updates to policies and procedures, and audit documentation. They will coordinate with managers, supervisors, and trainers to determine and implement creative solutions for recurring deficiencies and audit findings.

Essential Functions Mortgage Loan Compliance Analyst

• Mortgage loan review analysis: Provide an independent analysis, per agency and investor guidelines, of mortgage loans to include pre-funding, closing, post-closing and servicing audits as well as adverse actions. Review loan files from loan origination, processing, underwriting, closing and servicing to guarantee investor, FHA, VA and regulatory guidelines are met.
• Compliance review analysis: Review compliance questions from staff members in regards to disclosures, rate lock requirements, compliance engine fails, adverse action processes, HMDA etc. - research regulations and guidelines as necessary. Provide necessary updates for policies and procedures as well as analyze all lending processes and systems for compliance weaknesses and initiate any necessary changes. Verify appropriate reporting of HMDA quality and validity errors.
• Manage third party quality control vendors that pertain to the Compliance department: Direct and assess quality control vendors, contracts, policies, cost/benefit, their timeliness and accuracy, direct the rebuttal process, compilation of findings and developing of reports in order to assess staff training needs related to loan origination, processing, underwriting, closing and servicing mortgage loans, and to warrant third party vendors meet service level agreements.
• Delinquency quality control - Conventional, FHA and VA loan products: Oversee quality control efforts ensuring they are sufficient. Perform independent analysis of Collections Department activities and provide regular reports and determination of severity of deficiencies.
• Assist with annual recertification process: Assist with the collection of all required documents for annual internal audit and re-certifications. This allows the Mortgage Lending department to manage total risk while allowing the Credit Union to have a portfolio with a product mix conducive to the needs of the members and allows for the continued authorization and approval to originate loans with investors.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

The purpose of the Mortgage Loan Compliance Analyst Senior position is to collaborate with the Manager of Compliance and Quality Control to provide an independent, consistent, systematic, and thorough process to assess and identify mortgage loan quality and compliance. The Sr. Mortgage Loan Compliance Analyst will coordinate with Mortgage Lending Managers by analyzing processes, reports and lending systems to ensure that compliance and credit quality requirements are being met on every mortgage loan and in a manner that is within regulatory, governmental, and secondary marketing guidelines. They will monitor changes in compliance and credit requirements in order to create appropriate written actions plans, suggest updates to policies and procedures, and audit documentation. Sr. Mortgage Loan Compliance Analyst will be responsible for the analysis of all Mortgage Lending areas to determine effectiveness of training and technology as it relates to compliance and safety/soundness requirements. They will coordinate with managers, supervisors, and trainers to determine and implement creative solutions for recurring deficiencies and audit findings.

Essential Functions Mortgage Loan Compliance Analyst Senior

• Mortgage loan review analysis: Provide an independent analysis, per agency and investor guidelines, of mortgage loans to include pre-funding, closing, post-closing, and servicing audits as well as adverse actions. Review loan files from loan origination, processing, underwriting, closing, and servicing to guarantee investor, FHA, VA, and regulatory guidelines are met.
• Compliance review analysis: Review of compliance questions from staff members in regards to disclosures, rate lock requirements, compliance engine fails, adverse action processes, HMDA, etc. - research regulations and guidelines as necessary. Provide necessary updates for policies and procedures as well as analyze all lending processes and systems for compliance weaknesses and initiate any necessary changes. Verify appropriate reporting of HMDA quality and validity errors.
• Manage third-party quality control vendors that pertain to the Compliance department: To direct and assess quality control vendors, policies, their timeliness, and accuracy, direct the rebuttal process, a compilation of findings, and develop reports in order to assess staff training needs related to loan origination, processing, underwriting, closing, and servicing mortgage loans, and to warrant third-party vendors meet service level agreements. Develop project timelines, create vendor questionnaires, and coordinate with project Leads, managers, and vendor selection committee to lead successful and efficient project completion for Compliance.
• Coordinate training, resources, and Compliance staff responsibilities: Coordinate training, workstation set-up, and staff responsibilities. Work with the department manager to supervise and mentor junior staff and temporary employees in the compliance department.
• Delinquency quality control - Conventional, FHA, and VA loan products: Oversee quality control efforts ensuring they are sufficient. Perform independent analysis of Collections Department activities and provide regular reports and determination of the severity of deficiencies.
• Lead the annual recertification process: Manage the collection of all required documents for annual internal audits and re-certification. This allows the Mortgage Lending department to manage total risk while allowing the Credit Union to have a portfolio with a product mix conducive to the needs of the members and allows for the continued authorization and approval to originate loans with investors.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

Minimum Formal Qualifications Mortgage Loan Compliance Analyst:

• Associate's Degree in Finance, Business Administration, or similar.
• 3+ years' of first mortgage loan experience. Required
• 2+ years' first mortgage loan auditing / quality assurance experience with mortgage lending systems. Preferred
• Experience in a Credit Union setting. Preferred

Minimum Formal Qualifications Mortgage Loan Compliance Analyst Senior:

• Bachelor's Degree in Finance, Business Administration, or another relevant field of study.
• 4+ years' of first mortgage loan experience to include: Required
• 2+ years' first mortgage loan auditing / quality assurance experience with mortgage lending systems. Required
• 1+ years' experience with team leadership or management. Preferred
• Experience in a Credit Union setting. Preferred

Technical or Specialized Knowledge/Skills:

• Strong aptitude for detail and analytical work including legal and regulatory research, documentation of findings, risk analysis, policy development, etc.
• Strong reading comprehension of technical/regulatory documentation is required.
• Working knowledge of first mortgage products including conventional, FHA, VA, construction, land, portfolio, and investment properties.
• Extensive knowledge of federal and state lending regulations.
• Extensive knowledge of governmental and secondary market guidelines.
• Knowledge of Ent mortgage lending policies and procedures.
• Knowledge of all mortgage lending positions and functions.
• Initiative to meet and/or exceed job standards and willingness to take on other tasks that are not part of their regular job.
• Organized, detail-oriented, flexible, and able to multi-task in a dynamic environment.
• Self-motivated.
• Project management skills.
• Supervisory and scheduling skills.
• Resource management skills.
• Problem-solving skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Aptitude to work concurrently on multiple projects.
• Aptitude to work independently with very minimal direction.
• Aptitude to train staff with clear and concise communication orally and in written form.
• Aptitude to give oral presentations to a group.
• Ability to hold information in strict confidence.
• Extensive knowledge of Microsoft Office including Microsoft Word, Excel, and Outlook.

Certifications Required Mortgage Loan Compliance Analyst:

• None

Certifications Required Mortgage Loan Compliance Analyst Senior:

• NAFCU Certified Compliance Officer (NCCO), ACU Certified Credit Union Compliance Officer (CUCO), or similar preferred

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a fully remote eligible position.

The pay range for the Mortgage Loan Compliance Analyst position is: $34.80 to $39.57 per Hour (S15)

The pay range for the Mortgage Loan Compliance Analyst Senior position is: $41.27 to $47.10 per Hour (S16)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.
  
  We anticipate this position to close on 10/31/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)